Overview
Clear Creek Nursing and Rehabilitation Center, located in Mint Hill, North Carolina, offers both short-term rehabilitation and long-term care in a supportive environment. The facility emphasizes personalized care delivered with kindness and compassion, aiming to create a safe and healing atmosphere for its residents. With a focus on recovery, Clear Creek provides therapy services seven days a week and maintains a clean, well-organized facility.
Services & Support
Clear Creek Nursing and Rehabilitation Center offers a range of services including physical therapy, social worker support, and rehabilitation tailored to meet the individual needs of residents. The staff is committed to providing 24/7 nursing care and monitoring, ensuring that residents receive the necessary medical and personal care. The interdisciplinary care team works collaboratively to facilitate smooth transitions between different care settings, aiming to avoid rehospitalizations and promote quicker recovery.
Care Approach & Staff
The staff at Clear Creek is noted for their dedication and compassion. Many reviews highlight the kindness of the day shift nurses, who are described as attentive and caring. However, there are concerns regarding the night shift staff, with some reviews indicating a lack of responsiveness and professionalism during those hours. Despite these mixed experiences, several families expressed appreciation for the overall care provided, particularly during rehabilitation after hospital stays.
Who They Serve
Clear Creek serves individuals in need of both short-term rehabilitation following acute illnesses or surgeries, as well as those requiring long-term care due to chronic illnesses. The facility is equipped to handle a variety of medical needs, making it suitable for a diverse resident population.
Living Options & Amenities
The facility features private rooms equipped with spacious showers, and the environment is described as clean and well-maintained. Residents have access to various activities, including social events and outings, which contribute to a fulfilling living experience. Families have noted the positive atmosphere and the efforts made by staff to ensure residents feel comfortable and engaged.
Dining & Activities
Dining at Clear Creek is reported to be satisfactory, with meals catered to the health needs of residents. The facility also offers a range of activities designed to promote social interaction and engagement among residents, contributing to their overall well-being.
Room for Improvement
While many families appreciate the care their loved ones receive, there are notable concerns regarding management and staffing issues, particularly during off-peak hours. Some reviews mention challenges with responsiveness from the night staff and issues with room cleanliness and maintenance. Additionally, there are concerns about communication from the billing office, which has left some families feeling frustrated.
Summary
Clear Creek Nursing and Rehabilitation Center presents a mixed picture of care, with many families expressing gratitude for the supportive environment and dedicated staff. However, challenges related to staffing and management have been highlighted in several reviews. Families considering this facility should weigh the positive aspects of care against the noted areas needing improvement.