Overview
Matthews Glen, located in Matthews, North Carolina, is a vibrant 45-acre retirement community offering a range of living options and services tailored to seniors. This community emphasizes a lifestyle filled with opportunities for exploration and enjoyment, featuring independent living apartments and villas, as well as accommodations for assisted living and skilled nursing care.
Services & Support
Matthews Glen provides a variety of services, including assisted living, memory care, and skilled nursing, ensuring that residents have access to the care they may need as their requirements change. The community is designed to support seniors in maintaining their independence while also offering the necessary healthcare services on campus.
Care Approach & Staff
The staff at Matthews Glen is noted for their dedication and experience, fostering a supportive environment for residents. Families have expressed appreciation for the attention and care provided by the wellness team, including nurse practitioners, who are involved in managing residents’ health needs.
Who They Serve
Matthews Glen caters to a diverse group of seniors, including those seeking independent living, assisted living, and skilled nursing care. The community is designed to accommodate varying levels of care, allowing residents to transition smoothly as their needs evolve.
Living Options & Amenities
Residents at Matthews Glen can choose from a range of living options, including studios, one-bedroom, two-bedroom, and three-bedroom apartments, as well as beautiful villas. The community is well-maintained, with spacious grounds that provide opportunities for outdoor activities and social engagement.
Dining & Activities
The community offers various dining options and activities to enrich residents’ lives. Families have noted the pleasant atmosphere and the friendly interactions among residents, contributing to a vibrant community spirit.
Security & Access
Security at Matthews Glen is emphasized as a priority, with measures in place to ensure residents feel safe. However, some feedback indicates that access can be challenging, particularly for visitors and delivery personnel, highlighting an area for potential improvement in communication and hospitality.
What Families Say
Feedback from families has been mixed, with some expressing satisfaction with the care and services provided, while others have raised concerns about communication and responsiveness from management, particularly during critical times. Overall, many appreciate the community’s environment and the quality of care their loved ones receive.
Room for Improvement
While Matthews Glen has many positive aspects, some families have noted challenges with communication, especially regarding inquiries and follow-ups. There have been instances where families felt their concerns were not addressed promptly, indicating a need for improved responsiveness from management.
Summary
In summary, Matthews Glen offers a comprehensive range of services and living options for seniors in Matthews, NC. With a focus on community, care, and security, it strives to provide a supportive environment for its residents. While there are areas for improvement in communication, the overall satisfaction among many families highlights the community’s commitment to enhancing the quality of life for seniors.
