Overview
Leland House, located in Leland, North Carolina, offers a combination of assisted living and memory care services. The facility has received mixed feedback from families, highlighting both positive experiences and areas that may require attention.
Services & Support
Leland House provides assisted living and memory care services aimed at supporting residents with varying needs. While many families have noted the friendly and clean environment, there have been concerns regarding the consistency of communication and follow-through from the staff.
Care Approach & Staff
The staff at Leland House has been described as friendly and caring, contributing to a welcoming atmosphere. However, some families have expressed dissatisfaction with management’s responsiveness and the overall support provided during their loved ones’ stay, particularly in memory care.
Who They Serve
Leland House caters to individuals requiring assisted living and memory care services, focusing on those who may need additional support due to cognitive challenges.
Room for Improvement
Concerns have been raised regarding communication between staff and families, particularly in relation to updates about residents’ health and status. Additionally, some families reported issues with lost personal items and inconsistent management support, which may impact the overall experience for residents and their families.
Summary
Leland House offers a supportive environment for assisted living and memory care in Leland, North Carolina. While many appreciate the friendly staff and clean facilities, there are notable concerns regarding communication and management responsiveness that potential residents and their families may wish to consider.