Overview
Summerstone Health & Rehabilitation Center, located in Kernersville, North Carolina, provides a range of services including short-term rehabilitation, skilled nursing care, hospice care, and long-term living. The facility is conveniently situated across from Novant Health Kernersville Medical Center and offers a continuum of care designed to support residents in regaining skills and improving their overall health.
Services & Support
The center offers various services such as outpatient therapy, palliative care, respite care, and memory care. A clinical team develops personalized care plans to address the specific needs of each resident. The facility includes a well-equipped therapy gym for physical, occupational, and speech therapies, aimed at helping residents recover from health events.
Care Approach & Staff
While some families have noted positive interactions with certain staff members, there have been significant concerns regarding the overall responsiveness and professionalism of the staff. Reports indicate that communication issues with health professionals and a lack of attention to residents’ needs have been problematic. Families have expressed disappointment in the care provided, citing instances of neglect and inadequate support.
Dining & Activities
Feedback regarding the dining experience at Summerstone has been largely negative, with many families criticizing the quality and variety of meals served. Reviews mention meals that are unappetizing and insufficient for residents’ nutritional needs, which is a significant concern for those recovering from health issues.
Room for Improvement
A recurring theme in reviews is the need for improved staff responsiveness and communication. Families have reported long wait times for assistance and inadequate attention to basic care needs. Additionally, the dining services require significant enhancement to meet the dietary needs of residents.
Summary
Summerstone Health & Rehabilitation Center offers a variety of services aimed at supporting residents’ rehabilitation and long-term care needs. However, families have raised concerns about the quality of care, staff responsiveness, and dining options. Prospective residents and their families are encouraged to carefully consider these factors when evaluating the facility.
