Overview
Bradford Village West, located in Kernersville, North Carolina, is an assisted living facility that aims to provide a safe and comfortable environment for its residents. The community is situated near major shopping areas and hospitals, making it convenient for families and residents alike. While the facility promotes a home-like atmosphere, feedback from families indicates significant concerns regarding the quality of care and management.
Services & Support
Bradford Village West offers assisted living services designed to support residents in their daily activities. However, reviews highlight a need for improvement in staffing, particularly in areas such as cooking, serving, housekeeping, and laundry. Families have expressed that the current staffing levels may not adequately meet the needs of residents, especially those requiring more hands-on assistance.
Care Approach & Staff
The care approach at Bradford Village West has received mixed reviews. While some staff members have been praised for going above and beyond in their assistance, there are numerous reports of inadequate care and neglect. Families have raised concerns about the responsiveness of management to care issues, including medication administration and general treatment of residents. There is a sentiment that the facility may not hire sufficiently trained staff, which could impact the quality of care provided.
Who They Serve
Bradford Village West serves individuals who may have limited care needs and can perform many activities independently. However, families have cautioned that for those requiring more comprehensive care, this facility may not be the best option.
Room for Improvement
Multiple reviews indicate significant dissatisfaction with management and overall care quality. Concerns have been raised about neglect, mismanagement of medical records, and a lack of communication regarding residents’ well-being. Families have advised potential residents to consider alternative facilities, especially for those with higher care needs.
Summary
In summary, while Bradford Village West aims to provide a supportive environment for its residents, feedback suggests that improvements are necessary in staffing, management, and overall care quality. Families are encouraged to thoroughly evaluate the facility and consider their loved ones’ specific needs before making a decision.
