Overview
Hospice of the Piedmont, located in High Point, North Carolina, offers individualized hospice care that addresses the medical, emotional, and spiritual needs of patients and their families. Their interdisciplinary team of doctors, nurses, and counselors is dedicated to providing patient-centered care, ensuring that the remaining days of life are filled with dignity and meaningful empowerment.
Services & Support
The care provided by Hospice of the Piedmont includes both in-home hospice care and services within partner facilities. They aim to alleviate fear, confusion, and loneliness associated with advanced illness, focusing on delivering compassionate support tailored to each patient’s unique circumstances.
Care Approach & Staff
The staff at Hospice of the Piedmont is described as professional, caring, and dedicated. Many families have expressed appreciation for the kindness and support offered by the team, including nurses, social workers, and chaplains. Reviews highlight the staff’s commitment to making the journey of patients and their families as peaceful and comfortable as possible.
Who They Serve
Hospice of the Piedmont serves individuals facing advanced illnesses and their families, providing tailored support to meet diverse needs. The organization recognizes that each patient’s journey is unique and strives to honor their dignity throughout the care process.
What Families Say
Feedback from families is mixed, with many expressing deep gratitude for the compassionate care received. Positive reviews emphasize the clean environment, professional staff, and the comfort provided during difficult times. However, there are also serious concerns raised about specific incidents of care, leading some families to feel that the organization needs improvement in certain areas.
Room for Improvement
While many families commend the staff and care provided, there are notable concerns regarding specific experiences with medication management and communication from leadership. Some families have expressed a desire for more professional and caring leadership, indicating that improvements could enhance the overall experience.
Summary
Hospice of the Piedmont offers a range of hospice services aimed at providing compassionate care for patients with advanced illnesses. While many families have found comfort and support in their services, there are areas identified for improvement, particularly in leadership and care consistency. Families considering hospice services may appreciate the dedication of the staff and the individualized approach to care.
