Overview
Shipman’s Family Home Care, Inc., located in Greensboro, North Carolina, has been providing home health care services since 1987. The agency emphasizes a family-oriented approach, believing that “Your Family is our Family.” Their mission focuses on prioritizing clients and helping them maintain independence through personalized care.
Services & Support
Shipman’s Family Home Care offers a range of services tailored to meet individual client needs. These include personal care assistance with activities of daily living, such as bathing, grooming, and meal preparation. They also provide companionship and social support to combat loneliness, especially for seniors and those with limited mobility. Additionally, reminder services for medications and assistance with errands are available, ensuring that clients receive comprehensive support.
Care Approach & Staff
The agency is known for its compassionate and professional staff, which is often highlighted in client reviews. Many families appreciate the courteous service and the effort the caregivers put into treating clients like family. Communication is also emphasized, with the office staff reportedly responsive to concerns and proactive in informing families about any changes in care.
Who They Serve
Shipman’s Family Home Care serves a diverse clientele, including seniors and individuals recovering from illness or injury. Their services are designed to assist those who require support due to aging, disability, or chronic illness, helping them maintain their quality of life at home.
Room for Improvement
While many reviews are positive, some concerns have been raised regarding the professionalism of certain staff members. A few families reported experiences that involved unprofessional behavior from caregivers, including issues related to communication and financial interactions. These incidents indicate a need for improved oversight and training within the staff to ensure consistent quality of care.
Summary
Overall, Shipman’s Family Home Care, Inc. has established itself as a caring provider in Greensboro, North Carolina, with a strong commitment to client-centered care. While many families commend the agency for its compassionate service and effective communication, there are noted areas for improvement regarding staff professionalism. Families considering this agency may want to weigh these factors when making their decision.
