Overview
Living Well Family Care, located in Greensboro, North Carolina, provides home care services aimed at helping residents of The Carolinas live more independent and happier lives in the comfort of their own homes. The agency focuses on delivering personalized, family-centered care for both children and seniors, collaborating closely with clients’ medical teams to ensure comprehensive support.
Services & Support
Living Well Family Care offers a wide range of services tailored to individual needs. These include assistance with bathing, dressing, grooming, hygiene, mobility support, and prescribed exercise. The agency prides itself on being able to accommodate various requests, claiming to provide over one hundred different services to meet the diverse needs of its clients.
Care Approach & Staff
The staff at Living Well Family Care are described as professional and caring, with a focus on providing compassionate support to clients. Many families have expressed appreciation for the dedication of the caregivers. However, there have been mixed reviews regarding the office representatives, with some clients noting a lack of professionalism and responsiveness when addressing concerns.
Who They Serve
Living Well Family Care serves a diverse clientele, including children and seniors who require varying levels of assistance. The agency aims to facilitate a smooth transition for families needing home care, allowing loved ones to maintain their independence while receiving necessary support.
Service Area
The agency operates in Greensboro and extends its services to nearby areas, including Winston Salem, High Point, and Burlington. This broad service area allows them to reach a larger community in need of home care.
What Families Say
Feedback from families has been varied. While some clients commend the professionalism and support from caregivers, others have raised serious concerns regarding the agency’s handling of incidents, particularly in relation to communication and responsiveness from office staff. There have been reports of unresolved issues and a lack of transparency when families have sought assistance about their loved ones’ care.
Room for Improvement
Several reviews indicate a need for improvement in communication and responsiveness from office staff. Families have reported frustration with delayed responses and a perceived lack of care in addressing their concerns. Enhancing these aspects could significantly improve the overall experience for clients and their families.
Summary
Living Well Family Care offers a range of home care services in Greensboro, North Carolina, with a focus on personalized and family-centered support. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding communication and responsiveness from the office. Addressing these issues may enhance the overall experience for clients and their families.
