Overview
Infinity Senior Care, located in Greensboro, North Carolina, is a home care agency that provides services to families in Guilford County and surrounding areas. They offer both in-home care and a senior retirement residential home for long-term and short-term stays. The agency emphasizes compassionate care and aims to create a supportive environment for both clients and their families.
Services & Support
Infinity Senior Care offers a range of services tailored to meet the needs of seniors and their families. Their offerings include in-home care and respite housing, ensuring that clients have access to support whether they require temporary or ongoing assistance. Families have noted the agency’s commitment to high-quality care, with many expressing satisfaction with the responsiveness and attentiveness of the staff.
Care Approach & Staff
The team at Infinity Senior Care is frequently described as knowledgeable, caring, and professional. Staff members work collaboratively to create a family-like atmosphere, which has been positively received by clients. Reviews highlight the skills and dedication of the staff, particularly mentioning the expertise of the instructor responsible for training caregivers. Families appreciate the staff’s commitment to providing personalized care that meets individual needs.
Who They Serve
Infinity Senior Care serves seniors in need of assistance, whether through in-home care or within their residential facility. The agency caters to a diverse clientele, with caregivers trained to handle various situations and preferences. Families have reported positive experiences, noting the caring and loving nature of the team.
What Families Say
Feedback from families indicates a generally positive experience with Infinity Senior Care. Many clients express gratitude for the attentive and responsive care provided by the staff. One family noted that their loved one, who is typically selective about caregivers, has spoken highly of the care received. However, there are mixed reviews regarding consistency, with some families raising concerns about caregiver reliability and professionalism in specific instances.
Room for Improvement
While many families have had positive experiences, there are reports of inconsistency in caregiver attendance and professionalism. Some clients have expressed frustration with late arrivals and a lack of accountability for certain staff members. Addressing these concerns could enhance the overall experience for families seeking reliable care.
Summary
Infinity Senior Care in Greensboro, North Carolina, offers a range of home care services and a residential option for seniors. The agency is generally well-regarded for its knowledgeable and caring staff, although some families have experienced challenges with caregiver reliability. Overall, Infinity Senior Care aims to provide compassionate support, making a positive impact in the lives of their clients and their families.
