Overview
Designated Home Care, located in Greensboro, North Carolina, is dedicated to providing high-quality, client-centered home care services. Their mission is to assist clients in leading dignified and independent lives within the comfort and safety of their own homes. The agency emphasizes understanding and meeting individual needs through the careful assignment of qualified and compassionate personnel.
Services & Support
Designated Home Care offers a range of services tailored to the specific needs of their clients. They provide assistance with daily activities such as cleaning, cooking, and personal care. The agency also supports families in navigating paperwork and medical needs, ensuring that clients receive comprehensive care. They accept various payment options, including private pay, long-term care insurance, and Medicaid, while offering reduced rates in special circumstances.
Care Approach & Staff
The team at Designated Home Care is frequently described as professional, caring, and responsive. Many families have noted the staff’s attentiveness and the compassionate nature of the caregivers. The owner is recognized for her dedication and understanding, often going above and beyond to ensure that families receive the support they need. The initial assessments conducted by the nursing staff are also highlighted as thorough and patient, setting a positive tone for ongoing care.
Who They Serve
Designated Home Care serves a variety of clients, particularly those who require assistance due to aging or health-related challenges. Families have expressed gratitude for the agency’s support during difficult times, indicating that the caregivers often become like family members themselves, providing not only care but also emotional support.
What Families Say
Families consistently commend Designated Home Care for their open lines of communication and the quality of care provided. Many reviews highlight the owner and her team for their responsiveness and willingness to adapt to changing needs. One family noted that the agency was crucial in navigating a family emergency, with services initiated promptly and effectively. Overall, the feedback emphasizes a high level of satisfaction with the care provided.
Room for Improvement
While many families have had positive experiences, some feedback indicates that communication could be improved in certain aspects, particularly regarding scheduling and hours for staff. Addressing these concerns could enhance the overall experience for both clients and caregivers.
Summary
Designated Home Care is a trusted provider in Greensboro, North Carolina, known for its compassionate and responsive care. Families appreciate the dedication of the staff and the owner, who is committed to meeting the unique needs of each client. With a focus on open communication and adaptability, Designated Home Care has earned a strong reputation among those they serve, making them a valuable resource for home care services.
