Overview
BAYADA Home Health, located in Greensboro, North Carolina, provides short-term home health care services for individuals recovering from health conditions, hospital stays, or surgeries. Their multidisciplinary team offers skilled nursing and therapy in the comfort of clients’ homes, aiming to help adults and seniors recover and avoid further hospitalizations.
Services & Support
BAYADA Home Health offers a range of services tailored to meet the needs of clients, including skilled nursing, physical therapy, occupational therapy, and speech therapy. These services typically consist of approximately one-hour visits from specially trained clinicians. The care is designed to support recovery after surgery, illness, or injury, and is often prescribed by a physician. Episodes of care generally last between 30 and 60 days but can be extended if needed.
Care Approach & Staff
The care approach at BAYADA emphasizes a multidisciplinary team that may include registered nurses, licensed practical nurses, physical therapists, occupational therapists, speech-language pathologists, and medical social workers. However, feedback from families indicates a significant variability in the professionalism and reliability of the staff. Some families have reported unprofessional behavior and concerns about adherence to care protocols.
Who They Serve
BAYADA Home Health primarily serves adults and seniors who require assistance following a hospital stay or those managing chronic medical conditions. Their services are designed to support individuals in their recovery process and help them regain independence at home.
Service Area
BAYADA Home Health operates in Greensboro, North Carolina, and the surrounding Guilford County area, providing home health care services to local residents.
What Families Say
Reviews from families using BAYADA Home Health reflect a mixed experience. While some have praised individual staff members for their professionalism and thoroughness, others have raised serious concerns about unprofessional conduct and reliability. Several families reported issues with staff not adhering to care protocols, lack of communication, and inadequate support. This inconsistency has led to recommendations for potential clients to seek alternative providers.
Room for Improvement
There are notable concerns regarding the professionalism and reliability of staff at BAYADA Home Health. Families have expressed dissatisfaction with the treatment received, citing issues such as unprofessional behavior, lack of continuity in care, and inadequate communication from the office. These recurring themes suggest a need for improvement in staff training and management practices.
Summary
BAYADA Home Health in Greensboro, North Carolina, offers a range of home health care services aimed at supporting recovery for adults and seniors. While the agency provides essential services through a multidisciplinary team, feedback indicates significant variability in staff professionalism and reliability. Families have reported both positive experiences with certain staff members and serious concerns about the overall quality of care.
