Overview
Alston Personal Care Services, located in Greensboro, North Carolina, is dedicated to providing compassionate in-home care tailored to the unique needs of each individual. Their mission emphasizes the importance of personalized attention and support, ensuring that clients receive care in the comfort of their own homes.
Services & Support
Alston Personal Care Services offers a range of personalized home health services designed to support clients in their daily activities. While specific services are not detailed in the provided text, the emphasis on compassionate care suggests a focus on meeting the diverse needs of individuals and their families.
Care Approach & Staff
The staff at Alston Personal Care is described as dedicated to providing personalized attention. However, there have been concerns regarding the reliability of service, particularly during crucial times. Instances of unannounced visits by relatives of workers have been noted, which some clients found unprofessional. Additionally, communication between staff and clients has been highlighted as an area needing improvement.
Who They Serve
Alston Personal Care Services aims to assist individuals requiring in-home support, focusing on those who prefer to receive care in a familiar environment. Their commitment to personalized care suggests they serve a diverse clientele with varying needs.
Room for Improvement
Feedback indicates that there are areas for improvement in service reliability and communication. Clients have expressed dissatisfaction with the timely response of staff and the availability of workers, which has led to instances where clients went without necessary services.
Summary
Alston Personal Care Services strives to provide compassionate and personalized in-home care in Greensboro, North Carolina. While their mission reflects a commitment to meeting individual needs, feedback from clients suggests that improvements in service reliability and communication are necessary to enhance the overall experience.
