Overview
Carriage House Senior Living Community, located in Greensboro, North Carolina, is a retirement community that offers a range of services including assisted living, memory care, respite care, and outpatient rehabilitation. The community aims to provide a welcoming environment where residents are treated like family.
Services & Support
Carriage House offers various services tailored to meet the needs of its residents. These include assisted living and memory care, along with short-term respite care for those needing temporary support. Outpatient rehabilitation services are also available, ensuring that residents have access to necessary medical care and support.
Care Approach & Staff
The staff at Carriage House is described as friendly, accommodating, and dedicated to providing quality care. Many families have highlighted the exceptional communication from staff members, particularly noting individuals who have gone above and beyond to assist residents and their families. However, there are mixed reviews regarding the responsiveness of the regular staff, with some families expressing concern over slow responses to care needs.
Living Options & Amenities
The community features a clean and inviting environment with various amenities, including a beauty salon and barbershop. Residents can enjoy a range of daily activities, which aim to foster engagement and socialization among residents.
Dining & Activities
Dining experiences at Carriage House have received mixed feedback. While some residents appreciate the quality of the food, others have reported inconsistencies in meal delivery and menu options. The community also organizes weekly outings and various activities to keep residents engaged.
What Families Say
Families have shared a range of experiences at Carriage House. Many have praised the cleanliness of the facility and the friendliness of the staff. However, there are significant concerns from some families regarding the quality of care, particularly in critical situations where timely medical assistance was lacking. Reviews highlight both positive interactions with specific staff members and troubling incidents that have left families feeling dissatisfied with the overall care.
Room for Improvement
Several reviews indicate areas where Carriage House could enhance its services. Concerns about delayed responses to medical needs, inconsistent dining experiences, and issues with staff communication have been noted. Families have expressed a desire for improved transparency regarding care promises made during the admissions process.
Summary
Carriage House Senior Living Community provides a variety of services aimed at supporting seniors in a welcoming environment. While many families appreciate the clean facilities and friendly staff, there are notable concerns regarding the responsiveness of care and dining consistency. Potential residents and their families should consider both the positive aspects and the critical feedback when evaluating this community for their loved ones.
