Overview
Maxim Healthcare Fayetteville, NC Regional Office, located in Fayetteville, North Carolina, has been providing home healthcare services for over 35 years. Their compassionate clinical staff is dedicated to enhancing the quality of life for individuals facing chronic and acute conditions, offering a range of services designed to empower clients to live with dignity and independence.
Services & Support
Maxim Healthcare offers a variety of services, including private duty nursing and personal and behavioral care. They aim to support individuals and families with tailored care solutions that address specific needs. The office is committed to ensuring that their clients receive the necessary care to maintain their health and well-being.
Care Approach & Staff
The staff at Maxim Healthcare are often described as understanding and accommodating, particularly in relation to their employees’ needs. Many employees report feeling valued and well-compensated for their work. However, experiences with the company’s responsiveness and professionalism can vary significantly, with some families expressing frustration over communication issues and reliability.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic health conditions and those requiring 24-hour care. Families have noted the importance of having reliable support for their loved ones, especially in critical situations.
Scheduling & Availability
While some employees appreciate the flexibility offered by Maxim Healthcare regarding work schedules, families have reported challenges with scheduling and reliability. Instances of missed appointments and lack of communication about staffing have raised concerns about the consistency of care.
What Families Say
Feedback from families and employees reflects a mixed experience. Many employees express satisfaction with the company culture and support, emphasizing the rewarding nature of their work. Conversely, some families have reported difficulties in obtaining timely responses and reliable service, particularly when urgent care is needed.
Room for Improvement
Several reviews highlight issues with communication and reliability, particularly regarding the punctuality of staff and responsiveness to inquiries. Families have noted instances where they were left without care when expected, indicating a need for improvement in these areas.
Summary
Maxim Healthcare Fayetteville, NC Regional Office offers a range of home healthcare services aimed at supporting individuals with varying needs. While many employees find the work environment positive and supportive, families have raised concerns about scheduling and communication that could affect the quality of care. The company has a long-standing presence in the community, but addressing the noted challenges could enhance their service delivery.
