Overview
Interim HealthCare, located in Fayetteville, North Carolina, is dedicated to providing personalized home healthcare and medical staffing services. They emphasize a commitment to optimizing outcomes through clinical excellence, offering a range of services that include specialized nursing care, companionship visits, hospice care, and skilled nursing.
Services & Support
Interim HealthCare provides various services aimed at meeting the diverse needs of clients. Their offerings include senior care, skilled nursing, and hospice care, all designed to ensure that individuals receive comprehensive and attentive care in the comfort of their homes.
Care Approach & Staff
The agency aims to deliver personalized care; however, reviews indicate challenges related to staff turnover, particularly among Certified Nursing Assistants (CNAs). Families have expressed concerns about the high turnover rate, which can lead to disruptions in care and a lack of continuity for clients. Communication issues have also been noted, especially regarding changes in caregivers, which can affect the overall quality of service.
Who They Serve
Interim HealthCare serves a variety of clients, including seniors and those in need of specialized medical care. The agency focuses on providing support for individuals requiring assistance in daily activities, as well as those needing more extensive medical attention.
Room for Improvement
Several reviews highlight areas for improvement, particularly in regard to staffing consistency and communication. Families have reported instances of clients being left without care for extended periods, indicating a need for better management of caregiver assignments and more effective communication between the office and home caregivers.
Summary
Interim HealthCare in Fayetteville, NC, offers a range of home healthcare services with an emphasis on personalized care. While they provide essential services such as skilled nursing and hospice care, feedback suggests that issues related to staff turnover and communication may impact the overall experience for clients and their families.
