Overview
Healthy Hands Home Care Agency LLC, located in Fayetteville, North Carolina, is a home health care provider that specializes in offering personal care needs through certified nurse aides. The agency aims to support clients and their families during challenging times by providing compassionate and professional care.
Services & Support
The agency focuses on personal care services, tailored to meet the specific needs of clients. This includes assistance for individuals dealing with various health challenges, such as dementia, where the agency has been noted for providing comfort and companionship.
Care Approach & Staff
Families have expressed appreciation for the caring and compassionate nature of the staff. Reviewers have highlighted the professionalism of the aides and nurses, noting that they are friendly and helpful throughout the care process. This supportive approach has been particularly beneficial for families navigating difficult situations.
Who They Serve
Healthy Hands Home Care Agency serves clients in need of personal care, with particular mention of providing support for those with dementia. Families have shared positive experiences regarding the comfort and companionship offered to their loved ones, indicating that the agency caters to a range of personal care needs.
What Families Say
Feedback from families indicates a generally positive experience with Healthy Hands Home Care Agency. Many reviewers commend the agency for their professionalism and compassion. One family noted that the agency has been instrumental in providing support during a challenging time, while another expressed gratitude for the comfort brought to their loved one. However, there was a concern raised regarding communication, as one reviewer mentioned difficulties in getting responses to phone calls.
Room for Improvement
While many families have had positive experiences, there is feedback suggesting that communication could be enhanced. One reviewer noted challenges in receiving timely responses to phone inquiries, which may be an area for the agency to improve upon.
Summary
Healthy Hands Home Care Agency LLC provides personal care services in Fayetteville, North Carolina, with a focus on compassion and professionalism. Families have reported positive experiences, especially in the context of caring for loved ones with dementia. While the agency is praised for its supportive staff, there are suggestions for improving communication with families. Overall, Healthy Hands appears to be a trusted option for home health care needs in the area.
