Overview
Golden Years Outreach Services, located in Fayetteville, North Carolina, is an in-home health service dedicated to providing companionship and assistance to the elderly. The agency focuses on ensuring that seniors can remain in the comfort of their own homes while receiving the necessary support for daily activities.
Services & Support
Golden Years Outreach Services offers a range of personal assistance services tailored to the needs of seniors. These include help with bathing, dressing, and incontinence care, as well as companionship during errands and shopping trips. The agency is committed to making home a safer and more comfortable place for its clients, especially for those transitioning back from assisted living or rehabilitation facilities.
Care Approach & Staff
The staff at Golden Years Outreach Services is frequently described as compassionate and caring. Clients appreciate the kindness and professionalism of the team, who are dedicated to treating clients like family. Many families have expressed satisfaction with the dependable and loving care provided to their loved ones.
Who They Serve
Golden Years Outreach Services primarily serves elderly clients who require assistance with daily living activities. The agency is particularly focused on helping those transitioning from hospitals, nursing homes, or assisted living environments back into their homes.
What Families Say
Reviews highlight a mix of experiences with Golden Years Outreach Services. Many families commend the staff for their kindness and professionalism, noting that the agency provides outstanding services and treats clients with respect and care. However, some reviews indicate concerns about specific incidents of care, suggesting that experiences may vary among clients.
Room for Improvement
While many families have had positive experiences, there are mentions of dissatisfaction related to specific incidents of care. Addressing these concerns could enhance the overall quality of service.
Summary
Golden Years Outreach Services in Fayetteville, North Carolina, is dedicated to providing compassionate in-home health care for the elderly. With a focus on personal assistance and companionship, the agency aims to help seniors maintain their independence in a safe environment. While many families express satisfaction with the care provided, there are areas noted for improvement, which could further enhance the service experience.
