Overview
A Plus Home Health Care Services LLC, located in Fayetteville, North Carolina, provides professional, patient-centered care for individuals in the comfort of their own homes. Since its establishment in 2009, the agency has focused on making the needs of its clients a top priority, offering a range of services designed to assist with daily activities and nursing care.
Services & Support
A Plus Home Health Care Services offers a variety of support options, including services from Certified Nursing Assistants (CNA) and Personal Care Assistants (PCA). The agency aims to provide reliable home health care tailored to the unique needs of each client, ensuring they receive the necessary assistance in their daily lives.
Care Approach & Staff
The agency emphasizes a community-oriented approach to home health care, treating clients as individuals with their own challenges. Staff members are frequently described as friendly and dedicated, with some reviews highlighting their compassionate nature. However, there are concerns raised regarding staff satisfaction, with some employees expressing dissatisfaction over pay and working conditions.
Who They Serve
A Plus Home Health Care Services caters to a diverse clientele, including elderly individuals and those requiring assistance with daily living activities. The agency aims to provide nurturing environments for clients, focusing on their well-being and comfort.
What Families Say
Feedback from families is mixed. Many express gratitude for the care provided, noting the warmth and compassion of the staff, particularly in sensitive situations. One family highlighted the excellent advice received during challenging times. However, there are significant concerns from other clients regarding professionalism and reliability, with reports of unfulfilled commitments and issues with staff conduct. Some families have experienced serious issues, including allegations of misconduct by staff members.
Room for Improvement
Several reviews indicate a need for improvement in communication and reliability. Some clients reported negative experiences related to service interruptions, particularly during critical times such as holidays. Additionally, concerns about staff turnover and satisfaction have been noted, suggesting a need for better support and management of caregivers.
Summary
A Plus Home Health Care Services LLC offers a range of home health care services aimed at providing compassionate and professional support to clients in Fayetteville, North Carolina. While many families appreciate the dedication of the staff, there are notable concerns regarding reliability and professionalism that potential clients should consider when evaluating their options for home health care.
