Overview
Rose Manor Health and Rehab, located in Durham, North Carolina, is a skilled nursing facility that has been serving the community for over 49 years. The facility aims to provide a home-like environment where residents receive compassionate and dignified care. With a dedicated team of professionals, Rose Manor offers a range of services to cater to the needs of its residents.
Services & Support
Rose Manor provides various care services, including skilled nursing, rehabilitation, and memory care. Residents benefit from a supportive community focused on their well-being. The facility emphasizes warmth and hospitality, ensuring that residents feel comfortable and cared for throughout their stay.
Care Approach & Staff
The staff at Rose Manor is described as warm and caring, with many reviewers noting their commitment to providing compassionate care. However, there have been concerns regarding staffing levels, with some families reporting instances of neglect and inadequate attention to residents’ needs. The administration is noted for being reachable and responsive, although there are mixed feelings about the overall management and administrative practices.
Living Options & Amenities
Rose Manor offers a serene environment for its residents, with a focus on creating a comforting and peaceful setting. The facility has undergone renovations, although some reviewers have expressed concerns about cleanliness and the overall appearance of the facility. The amenities include an all-equipped gym to support rehabilitation efforts and various activities designed to engage residents.
Dining & Activities
The facility provides meals and activities aimed at enhancing the quality of life for residents. Many families have expressed satisfaction with the dining options and the variety of social activities available, which contribute to a vibrant community atmosphere.
What Families Say
Reviews of Rose Manor are mixed. While some families praise the caring nature of the staff and the quality of care their loved ones received, others have raised serious concerns about neglect and inadequate staffing. Positive comments highlight the friendly atmosphere and the administration’s efforts to keep families informed. However, negative experiences include reports of uncleanliness and disrespectful staff behavior.
Room for Improvement
Several reviewers have pointed out issues related to staffing shortages and management practices. Concerns about cleanliness and the responsiveness of staff have been noted, suggesting that improvements are needed to enhance the overall care experience for residents.
Summary
Rose Manor Health and Rehab in Durham, North Carolina, offers a range of skilled nursing and rehabilitation services in a community-focused environment. While many families appreciate the compassionate care provided by staff, concerns regarding staffing levels and facility cleanliness indicate areas for improvement. Families considering Rose Manor should weigh both the positive experiences and the critical feedback shared by others.
