Overview
Hillcrest Convalescent Center, located in Durham, North Carolina, has been serving families in the area since 1951. This skilled nursing facility specializes in rehabilitation and long-term care, providing a supportive environment for residents. The center is noted for its beautiful campus, which features clean and well-designed public areas that create a welcoming atmosphere.
Services & Support
Hillcrest offers a variety of services including skilled nursing, rehabilitation, and assisted living. The facility provides physical therapy and respite care, ensuring residents receive the necessary support for recovery and daily living. Many reviews highlight the attentive care provided by the staff, contributing to a positive experience for both residents and their families.
Care Approach & Staff
The staff at Hillcrest is described as caring, professional, and efficient. Residents have expressed gratitude for the kindness and patience shown by caregivers, which helps create a nurturing environment. The facility’s focus on community-building activities, such as drum circles and social events, further enhances the quality of care and engagement among residents.
Who They Serve
Hillcrest serves a diverse population, catering to individuals in need of rehabilitation, long-term care, and assisted living. Families seeking a supportive environment for their loved ones have noted the facility’s commitment to providing compassionate care.
Living Options & Amenities
The center is praised for its well-maintained and aesthetically pleasing environment. Residents enjoy spacious porches, colorful decor, and areas designed for social interaction. This pleasant setting contributes to a sense of community among residents.
Dining & Activities
Dining at Hillcrest has received mixed reviews. While some residents appreciate the meals, others have noted concerns about food quality and temperature. However, the facility offers a range of activities that engage residents and foster a vibrant community life.
Room for Improvement
While many reviews commend the care and environment at Hillcrest, some feedback indicates issues with staff responsiveness and communication, particularly regarding updates on resident health. Additionally, concerns about food quality and the demeanor of certain staff members have been mentioned. Addressing these areas could enhance the overall experience for residents and their families.
Summary
Hillcrest Convalescent Center in Durham, North Carolina, offers a blend of skilled nursing, rehabilitation, and assisted living services in a beautiful and supportive environment. With a dedicated staff and numerous activities, the facility aims to provide quality care and foster a sense of community among residents. Families considering Hillcrest should weigh the positive aspects alongside areas that may need improvement.
