Overview
Carver Rehabilitation & Living Center, located in Durham, North Carolina, is a 232-bed skilled nursing care facility dedicated to resident satisfaction. The center offers a range of services, including short-term rehabilitation, long-term care, outpatient therapy, respite care, and secure memory care. Carver aims to provide quality care while promoting independence, dignity, and the rights of its residents.
Services & Support
Carver Rehabilitation & Living Center provides various services tailored to meet the individual needs of its residents. In addition to skilled nursing, the facility offers rehabilitation and memory care services, ensuring that each resident receives the appropriate level of care. The center also focuses on creating a supportive environment that fosters independence and personal choice.
Care Approach & Staff
The staff at Carver is generally described as attentive and pleasant. Visitors have noted positive experiences with the physical therapy team, highlighting their supportive approach during rehabilitation sessions. However, some reviews indicate that staff responsiveness at the front desk could improve, as there have been instances of delays in assistance.
Living Options & Amenities
Residents at Carver enjoy a comprehensive activity program that includes bingo, musical entertainment, card games, and shopping trips. The facility also features a designated rehab hall designed for short-term rehabilitation patients, ensuring comfort and privacy during recovery. While the environment is intended to be clean and welcoming, some reviews mention persistent odors that could detract from the overall experience.
Dining & Activities
Dining at Carver is designed to be enjoyable, with meals prepared by a dedicated culinary team. Although some visitors have noted that service during meal times can be inconsistent, the facility offers a variety of activities to engage residents, contributing to a lively community atmosphere.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care their loved ones receive and appreciate the efforts of the staff, others have raised serious concerns about the quality of care and overall conditions at the facility. Reports of inadequate care leading to hospitalizations have prompted some families to file complaints. However, there are also positive comments regarding the kindness of staff and improvements noted during visits.
Room for Improvement
Several reviews indicate areas needing attention, particularly regarding the responsiveness of staff at the front desk and the overall cleanliness of the facility. Visitors have expressed concerns about persistent odors and the need for better assistance for guests navigating the building.
Summary
Carver Rehabilitation & Living Center offers a range of skilled nursing and rehabilitation services in Durham, NC. While many visitors appreciate the friendly staff and engaging activities, concerns about care quality and facility conditions have been raised. Families considering Carver should weigh the positive experiences against the criticisms to make an informed decision about their loved ones’ care.
