Overview
Cedar Hills Center for Nursing and Rehabilitation, located in Clemmons, North Carolina, is a skilled nursing facility that offers a range of care services including short-term rehabilitation, long-term care, and comprehensive therapy services. With over 75 years of experience, the facility aims to provide personalized care in a compassionate environment, ensuring residents receive the support they need to recover and maintain their quality of life.
Services & Support
Cedar Hills provides a variety of services tailored to meet the needs of its residents. These include physical therapy, occupational therapy, and rehabilitation services designed to aid in recovery and promote independence. The facility also offers hospice care, ensuring that residents receive comprehensive support throughout their stay.
Care Approach & Staff
The care approach at Cedar Hills emphasizes personalized care plans developed by an experienced medical team. Many families have noted the kindness and attentiveness of the staff, highlighting their proactive communication regarding residents’ needs. However, some reviews indicate inconsistencies in staff responsiveness, particularly concerning call button assistance and timely care.
Living Options & Amenities
Cedar Hills features private rooms for residents, providing a comfortable living environment. The facility is designed to be welcoming, with new-looking floors and tasteful decor. Despite some concerns regarding cleanliness and maintenance, many reviews mention the overall appearance of the building as pleasant, contributing to a homelike atmosphere.
Dining & Activities
Dining experiences at Cedar Hills have received mixed feedback. While some residents enjoy the variety and taste of the meals, others have reported issues with food quality and dietary accommodations. Activities are offered to engage residents, although there have been mentions of insufficient staff to support all residents’ needs during these activities.
What Families Say
Feedback from families varies significantly. Many commend the staff for their compassion and care, noting positive experiences with rehabilitation services. However, there are serious concerns raised about the facility’s cleanliness, responsiveness to residents’ needs, and overall care quality. Some families have expressed deep disappointment, citing instances of neglect and inadequate support for their loved ones.
Room for Improvement
Several reviews indicate areas for improvement at Cedar Hills. Common concerns include the cleanliness of the facility, responsiveness to call buttons, and the adequacy of staff during peak times. Families have expressed the need for better communication and care consistency, particularly for residents with more complex needs.
Summary
Cedar Hills Center for Nursing and Rehabilitation offers a range of services in a supportive environment, though experiences among families can vary widely. While some appreciate the staff’s dedication and the facility’s amenities, others highlight significant areas needing attention, particularly regarding care responsiveness and cleanliness. Families considering Cedar Hills should weigh these mixed reviews carefully as they make decisions about their loved ones’ care.
