Overview
Maxim Healthcare Charlotte, NC Regional Office, located in Charlotte, North Carolina, has been providing home healthcare services for over 35 years. The agency focuses on enhancing the quality of life for individuals with chronic and acute conditions through compassionate clinical staff. Their offerings include private duty nursing, personal care, and behavioral care services, aiming to empower clients to live with dignity and independence.
Services & Support
Maxim Healthcare offers a range of services tailored to meet the needs of individuals requiring home healthcare. These services include private duty nursing, behavioral care, and habilitation services. The team is dedicated to delivering high-quality care that supports both clients and their families.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as compassionate and supportive, with many employees noting a positive work environment. Reviews highlight the effective communication and leadership within the agency, which fosters a culture of trust and collaboration. Employees have expressed appreciation for the training and support provided, particularly in the ABA department, where many feel empowered to grow in their roles.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic and acute health conditions. Families seeking home healthcare services for their loved ones can expect a commitment to quality and dignity in care. The agency also employs professionals in the behavioral health field, specifically targeting those needing ABA therapy.
What Families Say
Feedback from families and employees reflects a mixed experience with Maxim Healthcare. While many appreciate the caring nature of the staff and the support provided, there are concerns about communication issues and organizational challenges. Some families reported dissatisfaction with the responsiveness of certain staff members, which impacted their experience with the agency. Conversely, others praised the agency for its commitment to care and the positive experiences within the ABA team.
Room for Improvement
Several reviews indicate areas where Maxim Healthcare could enhance its services. Issues such as delays in communication, disorganization in scheduling, and inconsistent experiences with staff have been noted. Employees have expressed frustration over recruitment processes and the handling of orientation pay, suggesting a need for improved administrative practices.
Summary
Maxim Healthcare Charlotte, NC Regional Office offers a variety of home healthcare services aimed at improving the quality of life for clients. The agency is characterized by a compassionate staff and a commitment to supporting both clients and employees. However, feedback indicates that there are areas for improvement, particularly in communication and organizational efficiency. Families considering this agency may want to weigh these factors as they explore their home healthcare options.
