Overview
Golden Heart Senior Care, located in Charlotte, North Carolina, offers companion care, home help services, and personal care in the comfort of home. The agency aims to provide quality home care with compassionate caregivers, ensuring dignity and independence for their clients.
Services & Support
Golden Heart Senior Care provides a range of non-medical home care services tailored to meet individual needs. Their offerings include companion care, assistance with daily activities, and personal care. The agency emphasizes flexibility, adjusting care schedules based on the needs of clients and their families.
Care Approach & Staff
The staff at Golden Heart is frequently described as compassionate, empathetic, and professional. Families have reported positive experiences with caregivers who are well-trained and responsive to the needs of their clients. The agency prioritizes creating strong relationships between caregivers and clients, fostering a sense of familiarity and trust.
Who They Serve
Golden Heart Senior Care serves a diverse clientele, including individuals with dementia and those requiring hospice care. Families have shared that the agency’s services have allowed them to maintain their loved ones’ independence while providing necessary support.
Service Area
The services of Golden Heart Senior Care are available in Charlotte and the surrounding metro area, extending to various communities in North Carolina.
What Families Say
Reviews from families highlight the agency’s responsiveness and the quality of care provided. Many families express gratitude for the compassionate support received, noting that caregivers often become like family members. Positive feedback includes appreciation for the agency’s ability to accommodate last-minute requests and maintain continuity of care.
Room for Improvement
Some families have expressed concerns regarding the screening process for caregivers. A specific incident involving a caregiver raised alarms about safety and trust, prompting families to question the thoroughness of background checks.
Summary
Golden Heart Senior Care has garnered a reputation for compassionate and professional caregiving in Charlotte, North Carolina. While many families have had positive experiences and praised the agency for its responsive and caring staff, there are noted areas for improvement regarding caregiver vetting processes. Overall, many clients recommend Golden Heart for its commitment to quality care and the positive impact it has on families during challenging times.
