Overview
CenterWell Home Health, located in Charlotte, North Carolina, provides dedicated home health care services to support individuals managing chronic conditions or recovering from illness, injury, surgery, or hospitalization. Their approach focuses on personalized and compassionate care, ensuring that patients receive the attention and support they need in the comfort of their own homes.
Services & Support
CenterWell Home Health offers a range of services, including skilled nursing care and physical therapy. Their team of nurses and therapists work collaboratively to create personalized care plans tailored to each patient’s unique needs. Clients have noted the quality of physical therapy provided, with many expressing satisfaction with the progress made during their sessions. The agency also provides social worker support to assist with additional needs during the recovery process.
Care Approach & Staff
The staff at CenterWell Home Health are frequently described as compassionate, knowledgeable, and professional. Many reviews highlight the positive experiences with both nurses and therapists, who are noted for their ability to listen to concerns and provide effective care. While most interactions are reported as pleasant, some families have experienced issues with scheduling and communication, particularly regarding nurse visits.
Who They Serve
CenterWell Home Health serves individuals who require assistance with managing chronic conditions or recovering from various health issues. The agency aims to support patients of , ensuring they receive the necessary care to regain independence and improve their quality of life.
Service Area
Based in Charlotte, North Carolina, CenterWell Home Health serves the local community, providing care tailored to the needs of its residents. Their commitment to the area is reflected in their approach to care, which emphasizes building relationships and understanding the unique challenges faced by their patients.
What Families Say
Families have generally expressed positive sentiments about the care provided by CenterWell Home Health. Many have praised the competence and friendliness of the staff, noting that their loved ones received quality care. Specific staff members, such as therapists and nurses, have been highlighted for their exceptional service. However, there have been some concerns regarding communication and consistency in scheduling, indicating room for improvement in these areas.
Room for Improvement
While many families have had positive experiences, some reviews indicate challenges with communication and scheduling, particularly when nurses failed to show up for scheduled visits. Addressing these issues could enhance the overall experience for patients and their families.
Summary
CenterWell Home Health in Charlotte, North Carolina, is dedicated to providing personalized home health care services. With a focus on skilled nursing and physical therapy, the agency aims to support patients in their recovery and management of chronic conditions. While many families appreciate the compassionate care provided by the staff, there are areas for improvement regarding communication and scheduling consistency. Overall, CenterWell Home Health is recognized for its commitment to quality care in the community.
