Overview
The Sanctuary at Stonehaven, located in Charlotte, North Carolina, is a premier assisted living and memory care residence. This facility offers exceptional care in a warm and inviting environment designed specifically to meet the needs of residents with dementia and Alzheimer’s. Since opening in 2017, The Sanctuary has become a safe haven for individuals and their families, focusing on personalized care and fostering a sense of community.
Services & Support
The Sanctuary provides a range of services, including assisted living and specialized memory care. The staff is composed of Certified Nursing Assistants, Med Techs, an Activity Director, and an RN, ensuring that residents receive comprehensive support. Families have noted the high caregiver-to-resident ratio, which allows for individualized attention and care tailored to each resident’s needs.
Care Approach & Staff
The compassionate approach of the staff at The Sanctuary is frequently highlighted in reviews. Families appreciate the dedication and kindness shown by caregivers, noting that they create a family-like atmosphere. The environment is described as clean, homelike, and inviting, which contributes positively to the residents’ overall well-being. The staff actively encourages family involvement, enhancing the sense of community and support.
Who They Serve
The Sanctuary primarily serves individuals with dementia and Alzheimer’s disease, providing a supportive environment that caters to their specific needs. Reviews indicate that the facility is suitable for residents who require varying levels of assistance, making it a flexible option for families seeking care for their loved ones.
Living Options & Amenities
Residents at The Sanctuary enjoy spacious and well-appointed bedrooms and bathrooms, contributing to a comfortable living experience. The facility is designed to promote a sense of dignity and personal well-being, which is essential for those facing cognitive challenges. The inviting common areas and beautiful outdoor spaces enhance the overall living experience.
Dining & Activities
Dining at The Sanctuary is described as home-cooked and enjoyable, with meals that cater to residents’ preferences. The staff actively engages residents in various activities, which helps maintain cognitive function and encourages socialization. This focus on both nutrition and engagement contributes to the residents’ quality of life.
What Families Say
Families consistently express gratitude for the care their loved ones receive at The Sanctuary. Many reviews highlight the compassionate and attentive nature of the staff, which has made difficult transitions smoother for both residents and their families. The positive experiences shared by families emphasize the facility’s commitment to fostering a nurturing environment.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding staffing during overnight hours. One review noted that there was only one staff member present during late-night hours, which could be an issue for residents requiring more immediate assistance. Families are encouraged to communicate their loved one’s needs clearly to ensure the best fit for care.
Summary
The Sanctuary at Stonehaven stands out as a compassionate and well-run facility for assisted living and memory care in Charlotte, North Carolina. With a strong focus on individualized care, a warm environment, and a dedicated staff, families can feel confident that their loved ones are receiving the attention and support they need. The Sanctuary has earned praise for its commitment to enhancing the quality of life for residents, making it a recommended choice for families navigating the challenges of dementia care.
