Overview
Charter Senior Living of Charlotte, located in Charlotte, North Carolina, is a senior living community that emphasizes a family-like atmosphere and personalized care. Under new management, the facility is committed to improving the quality of life for its residents through experienced team members who treat them with compassion and respect. The community offers a range of services, including Assisted Living and Memory Care, designed to promote wellness and independence.
Services & Support
At Charter Senior Living of Charlotte, residents can access various services tailored to their individual needs. The community provides Assisted Living, Memory Care, and Short-Term Stays, allowing for flexibility based on each resident’s circumstances. The staff is dedicated to creating a supportive environment where residents can thrive, and families can feel at ease knowing their loved ones are well cared for.
Care Approach & Staff
The care approach at Charter Senior Living of Charlotte focuses on treating residents with dignity, respect, and compassion. Many reviews highlight the exceptional staff, noting their friendliness and dedication to ensuring residents feel loved and engaged. The leadership team is described as hands-on and genuinely invested in the well-being of both residents and families, which contributes to a warm and inviting atmosphere.
Who They Serve
The community serves a diverse group of seniors, including those in need of memory care and assistance with daily living activities. Families looking for a supportive and caring environment for their loved ones will find Charter Senior Living of Charlotte to be a fitting choice, as the staff is committed to fostering a sense of belonging and community among residents.
Levels of Care
Charter Senior Living of Charlotte offers multiple levels of care, including Assisted Living and Memory Care. This allows residents to receive the appropriate support based on their individual needs and circumstances. The facility also provides Short-Term Stays for those who may require temporary assistance or respite care.
Living Options & Amenities
The community features a clean and welcoming environment, with amenities designed to enhance residents’ quality of life. There are numerous social events, activities, and dining options available to residents, contributing to a vibrant and engaging atmosphere. Many reviews emphasize the importance of these offerings in creating a positive living experience.
What Families Say
Families have expressed high levels of satisfaction with the care provided at Charter Senior Living of Charlotte. Many appreciate the friendly, attentive staff and the overall cleanliness and warmth of the facility. However, some concerns have been raised about staff turnover and occasional issues with personal belongings. Overall, families feel reassured knowing their loved ones are in a caring environment.
Room for Improvement
While many families express satisfaction with the care at Charter Senior Living of Charlotte, some reviews note areas that could benefit from attention. Concerns about high employee turnover and issues with personal items going missing have been mentioned. Additionally, some families have raised questions about the adequacy of staff engagement with residents and the need for more activities to foster interaction.
Summary
Charter Senior Living of Charlotte offers a supportive and caring environment for seniors, with a focus on personalized care and community engagement. While there are areas for improvement, the overall sentiment from families is one of appreciation for the staff’s dedication and the facility’s welcoming atmosphere. This community may be a suitable choice for families seeking quality senior care in Charlotte, North Carolina.
