Overview
Parkview Health & Rehabilitation Center, located in Chapel Hill, North Carolina, provides a comprehensive range of services including short-term rehabilitation, skilled nursing, long-term living, outpatient therapy, hospice care, palliative care, and respite care. The facility focuses on creating a person-centered care plan tailored to each resident’s needs, aiming to enhance recovery and reduce hospital readmissions.
Services & Support
Parkview offers various services designed to support residents in their recovery and daily living. The center specializes in short-term rehabilitation, where physical, speech, and occupational therapists work closely with residents to develop individualized treatment plans. This includes access to a well-equipped therapy gym and specialized therapies such as diathermy, ultrasound, and electrical stimulation to aid recovery. Additionally, hospice and palliative care are available for residents requiring end-of-life support.
Care Approach & Staff
The staff at Parkview is noted for being friendly, professional, and supportive. Many reviews highlight the dedication of the nursing and rehabilitation teams, with particular praise for their responsiveness and compassion. The staff’s commitment to patient care is reflected in their attention to individual needs and the warm atmosphere they create within the facility.
Who They Serve
Parkview caters to a range of residents including those in need of short-term rehabilitation following surgery or illness, long-term care for chronic conditions, and hospice care. Families have expressed gratitude for the support provided not only to the residents but also to their loved ones during challenging times.
Levels of Care
The center provides multiple levels of care, including skilled nursing, short-term rehabilitation, and long-term living. This continuum of care ensures that residents receive appropriate support based on their specific health needs, whether they are recovering from an acute event or require ongoing assistance.
Dining & Activities
Residents at Parkview have access to various dining options, with many reviews noting the quality of the food. The facility also offers numerous activities, contributing to a vibrant community atmosphere. Engaging activities are designed to promote social interaction and enhance the overall well-being of residents.
What Families Say
Reviews from families highlight both positive experiences and areas needing improvement. Many express appreciation for the caring staff and effective rehabilitation services, noting significant progress in their loved ones’ mobility and independence. However, some families have raised concerns about communication regarding care plans and responsiveness to needs, particularly related to call light response times and specific dietary requests.
Room for Improvement
While many families commend the staff and therapy services, there are noted areas for improvement, such as communication between staff and families, responsiveness to call lights, and the handling of specific care requests. Addressing these concerns may enhance the overall experience for residents and their families.
Summary
Parkview Health & Rehabilitation Center in Chapel Hill, North Carolina, stands out for its dedicated staff and comprehensive range of services aimed at supporting recovery and enhancing quality of life. While there are commendable aspects of care and therapy, ongoing attention to communication and responsiveness will further improve the experience for residents and their families.
