Overview
Visiting Angels, located in Carrboro, North Carolina, is a locally owned and operated home care agency that supports seniors and disabled adults in the Chapel Hill area and surrounding cities. The agency focuses on creating customized senior care plans tailored to the individual needs of clients, ensuring that they can continue to live comfortably at home.
Services & Support
Visiting Angels offers a range of in-home care services, including personal care, respite care, and specialized care for individuals with Alzheimer’s. Their comprehensive approach allows families to receive the support they need while ensuring that their loved ones remain in a familiar environment. The agency emphasizes compassionate care, aiming to enhance the quality of life for their clients.
Care Approach & Staff
The staff at Visiting Angels are frequently described as compassionate, attentive, and professional. Many families have expressed their appreciation for the caregivers, noting their reliability and the personalized attention they provide. Caregivers are trained to address the specific needs of each client, fostering a supportive and trusting environment. However, some families have experienced challenges with scheduling consistency, particularly regarding caregiver availability.
Who They Serve
Visiting Angels primarily serves seniors and disabled adults who require assistance with daily living activities. The agency is dedicated to providing care that meets the unique needs of each individual, allowing them to maintain their independence while receiving necessary support.
What Families Say
Feedback from families highlights the compassionate nature of the caregivers and the positive impact they have on clients. Many families commend the agency for its attentive staff and the quality of care provided. However, there are notable concerns regarding scheduling reliability, with some families reporting instances of no-shows or cancellations that left them in difficult situations. Despite these challenges, many families express a strong willingness to recommend Visiting Angels for their overall quality of care.
Room for Improvement
While many families have had positive experiences with Visiting Angels, there are areas that could benefit from improvement. Several reviews mention issues with caregiver cancellations and communication regarding scheduling. Families have expressed a need for more consistent service to ensure that their loved ones receive the care they require without interruption.
Summary
Visiting Angels in Carrboro, North Carolina, provides a variety of in-home care services designed to support seniors and disabled adults. With a focus on compassionate care and personalized service, many families have found the agency to be a valuable resource. However, attention to scheduling consistency and communication could enhance the overall experience for clients and their families.