Overview
Harmony at Reynolds Mountain, located in Asheville, North Carolina, is a spacious senior living community offering independent living, assisted living, and secured assisted living neighborhoods. The community is designed to provide a welcoming environment with modern apartment choices and engaging amenities. Residents can enjoy restaurant-style dining, meaningful activities, and a full calendar of social events, fostering a family-like atmosphere among residents and the care team.
Services & Support
Harmony at Reynolds Mountain provides a range of services, including assisted living, memory care, and independent living. The community emphasizes personalized care, with a support team available 24/7 to ensure residents receive the assistance they need. However, some reviews indicate concerns regarding staffing levels, with reports of inconsistent care and instances where residents were not adequately monitored.
Care Approach & Staff
The staff at Harmony at Reynolds Mountain has received mixed feedback. While many residents and their families have noted the caring and supportive nature of the team, others have reported issues with staff turnover and communication from management. Some families have expressed frustration with administrative challenges, particularly regarding insurance paperwork and billing practices. Positive comments highlight improvements in care and management since a new director took over, leading to a more engaged and friendly atmosphere.
Who They Serve
Harmony at Reynolds Mountain serves seniors seeking various levels of care, including those in need of assisted living and memory care. The community aims to provide a comfortable and engaging environment for its residents, although experiences can vary widely based on individual circumstances.
Dining & Activities
The community offers restaurant-style dining with a focus on quality food, which has been positively noted by many residents. Activities are plentiful, with a full calendar designed to keep residents engaged and active. Many reviews commend the variety of activities available, contributing to a vibrant community life.
Room for Improvement
Despite the positive aspects of Harmony at Reynolds Mountain, several reviews highlight areas needing attention. Concerns have been raised about understaffing, inconsistent care, and administrative issues. Some residents have reported feeling neglected, particularly in memory care, which underscores the importance of consistent staffing and effective communication within the management team.
Summary
Harmony at Reynolds Mountain presents itself as a beautiful and spacious senior living option in Asheville, North Carolina, with a range of services tailored to meet the needs of seniors. While many residents appreciate the caring staff and engaging community atmosphere, there are notable concerns regarding staffing levels and administrative practices that families should consider when evaluating this facility for their loved ones.
