Overview
A New Hope Home Care, located in Asheville, North Carolina, is a locally owned and operated home care company that specializes in providing in-home personal care and skilled nursing services. Their offerings include adult and pediatric skilled care, with a focus on various medical needs such as tracheostomy, ventilator, and infusion therapy. They also cater to individuals with cerebral palsy, seizure disorders, and those requiring assistance with activities of daily living. Additionally, the agency provides respite care for both children and adults.
Services & Support
A New Hope Home Care offers a range of services designed to meet the diverse needs of their clients. These services include skilled nursing care and personal care for both adults and children. Their staff is equipped to handle complex medical requirements, ensuring that clients receive the appropriate level of care. The agency is committed to providing compassionate support, which is reflected in the positive experiences shared by clients and employees alike.
Care Approach & Staff
The care staff at A New Hope Home Care are frequently described as compassionate and dedicated. Employees express that the agency prioritizes the well-being of both clients and staff, taking the time to ensure that both parties are satisfied with their care arrangements. This supportive environment fosters a strong commitment to client care, with staff going above and beyond to meet the needs of those they serve.
Who They Serve
A New Hope Home Care serves a wide range of clients, including both adults and children with various health conditions. They provide specialized care for individuals with cerebral palsy and seizure disorders, as well as support for those needing assistance with daily living activities. The agency’s commitment to personalized care ensures that each client’s unique needs are addressed.
Service Area
The agency operates in Asheville, North Carolina, and extends its services to surrounding areas. Their service area includes Brevard, Hendersonville, Black Mountain, Marion, Waynesville, Burnsville, Weaverville, Tryon, Saluda, Jackson, Rutherford, Buncombe, Transylvania, Henderson, Mitchell, Yancey, Madison, Haywood, Polk, and Macon counties.
What Families Say
Families and employees alike commend A New Hope Home Care for its exceptional treatment of both clients and staff. Reviews highlight the agency’s genuine care for their clients, contrasting with experiences at other agencies. Many express a high level of satisfaction with the quality of care provided, noting that staff members are often in good spirits and dedicated to going above and beyond their requirements.
Room for Improvement
While reviews are overwhelmingly positive, there may be areas for enhancement as with any service provider. However, specific concerns were not highlighted in the feedback provided.
Summary
A New Hope Home Care in Asheville, North Carolina, is dedicated to delivering high-quality in-home personal care and skilled nursing services. Their compassionate staff and commitment to client satisfaction set them apart as a trusted provider in the home health care sector. With a focus on individualized care for both adults and children, they strive to meet the diverse needs of their clients and foster a supportive environment for all involved.
