Overview
Elderwood Assisted Living at West Seneca, located in West Seneca, New York, is an apartment-style senior community designed to support residents through various life transitions. The facility aims to provide both knowledge and understanding to help families navigate these changes with confidence.
Services & Support
Elderwood Assisted Living offers a range of services, including assistance with daily activities and 24-hour staff availability to ensure a secure and vibrant living experience. The community is licensed through the New York State-certified Assisted Living Program (ALP) and provides enhanced assisted living services for residents who need additional support.
Living Options & Amenities
The community features 112 apartments, including comfortable studio, one-, and two-bedroom options equipped with kitchenettes and private baths. Residents can enjoy a spacious backyard and park-like setting, which attracts various wildlife, enhancing the natural living experience. Weekly housekeeping and laundry services are also provided to help residents maintain a comfortable lifestyle.
Dining & Activities
Elderwood Assisted Living emphasizes engaging activities and offers delicious dining options. Residents have access to a variety of activities designed to promote social interaction and well-being, contributing to a vibrant community atmosphere.
What Families Say
Reviews from families highlight the friendly and helpful nature of the staff, noting that many residents have had positive experiences. Some families expressed concerns regarding specific medical care, particularly for residents with diabetes, indicating that there have been instances of inadequate management. However, many others praised the kindness and professionalism of the staff across various departments, reinforcing the community’s commitment to providing a quality living experience.
Room for Improvement
While many families have had positive experiences, there are concerns regarding the staff’s ability to manage specific health conditions effectively. This feedback suggests that there may be areas where additional training or resources could enhance the quality of care provided.
Summary
Elderwood Assisted Living at West Seneca offers a supportive environment for seniors, with a focus on comfort and engagement. While the facility has received commendations for its staff and amenities, families should consider the feedback regarding specific health care management when evaluating this community for their loved ones.
