Overview
Cherry Ridge, located in Webster, New York, is a senior living community that offers a range of services including independent living, assisted living, and memory care. Set on 41 wooded acres, the facility is designed to provide a private and comfortable environment for seniors. Residents can choose from spacious one or two-bedroom apartments or charming two-bedroom cottages, all aimed at creating a sanctuary that meets their needs.
Services & Support
Cherry Ridge provides a variety of services tailored to the needs of seniors, including maintenance-free living and access to high-quality care options. The facility emphasizes a supportive environment, with staff dedicated to ensuring residents feel comfortable and well cared for. Families have noted the attentive nature of the staff, who work diligently to address both the physical and emotional needs of residents.
Care Approach & Staff
The care approach at Cherry Ridge is centered around respect and kindness. Families have praised the staff for their professionalism and empathy, particularly in the memory care unit. Residents have reported feeling deeply cared for, and families appreciate the communication and support provided by the team. However, there have been serious concerns raised regarding the quality of care for some residents, highlighting a need for consistent monitoring and improvement in certain areas.
Who They Serve
Cherry Ridge serves a diverse population of seniors, including those seeking independent living options, assisted living, and specialized memory care. Families looking for a supportive environment for their loved ones will find various living arrangements designed to cater to different needs, with options for both independent living and more intensive care.
Living Options & Amenities
Residents at Cherry Ridge can choose from a range of living options, including one or two-bedroom apartments and two-bedroom cottages. The community is designed to foster an active lifestyle and includes amenities that promote social interaction and engagement. Families have noted the peaceful environment and the sense of community that residents experience.
Dining & Activities
Dining at Cherry Ridge has received positive feedback, with residents enjoying a variety of meal options that cater to different tastes. The community also offers numerous activities that encourage socialization and engagement among residents, helping to combat feelings of isolation.
What Families Say
Feedback from families has been mixed. Many families express satisfaction with the care and support their loved ones receive, particularly in the memory care and assisted living areas. They appreciate the warm atmosphere and the dedication of the staff. However, some families have raised alarming concerns about neglect and inadequate care, emphasizing the need for better oversight and responsiveness to the needs of residents.
Room for Improvement
There are significant concerns regarding the quality of care for some residents at Cherry Ridge. Issues such as inadequate attention to personal hygiene and medication management have been reported. Families have advocated for better care standards and greater accountability in the treatment of vulnerable residents.
Summary
Cherry Ridge in Webster, NY, offers a range of living options and services for seniors, including independent living, assisted living, and memory care. While many families have praised the supportive environment and caring staff, there are notable concerns regarding the quality of care for some residents. Families considering Cherry Ridge should weigh the positive aspects alongside the reported issues to make an informed decision for their loved ones.
