Overview
The Pines at Utica Center for Nursing and Rehabilitation, located in Utica, New York, focuses on healing to enhance the joys of daily living. This center offers both post-acute rehabilitation and long-term care services, providing around-the-clock support for individuals with chronic illnesses and disabilities. The dedicated team strives to help residents become better, brighter, and stronger versions of themselves through compassionate care.
Services & Support
The Pines offers a comprehensive range of services, including skilled nursing, rehabilitation, and hospice care. The facility is equipped to handle various medical needs and therapy services, ensuring that each resident receives personalized attention. A strong emphasis is placed on patient-centered care, with a focus on the unique needs of each individual.
Care Approach & Staff
The staff at The Pines are noted for their kindness, compassion, and attentiveness. Reviews highlight how the team treats residents with dignity and respect, fostering a supportive environment. Many families have expressed gratitude for the staff’s responsiveness and willingness to address concerns, contributing to a positive overall experience for residents.
Who They Serve
The Pines serves individuals requiring long-term care and rehabilitation services. This includes those with chronic health conditions, disabilities, and those needing post-acute care. The facility is designed to accommodate a variety of needs, ensuring that all residents receive appropriate support.
Living Options & Amenities
Residents at The Pines enjoy a clean and well-maintained environment, with comfortable rooms and bright surroundings. The facility offers daily activities and events aimed at engaging and uplifting residents, promoting a sense of community and well-being.
Dining & Activities
While many reviews commend the staff and the overall atmosphere, some feedback suggests that the food quality could be improved. Nonetheless, the dining experience is generally described as satisfactory, with meals served at the appropriate temperature.
What Families Say
Families consistently express satisfaction with the care their loved ones receive at The Pines. Many have noted the friendly and professional demeanor of the staff, as well as the welcoming environment. The commitment to compassionate care is frequently highlighted, with families feeling reassured about their loved ones’ well-being.
Room for Improvement
Some reviews indicate that there are occasional issues with cleanliness, particularly concerning odors in certain areas of the facility. Additionally, feedback regarding the food quality suggests that improvements could be made in this area.
Summary
The Pines at Utica Center for Nursing and Rehabilitation provides a supportive and compassionate environment for individuals requiring skilled nursing and rehabilitation services. With a dedicated staff, a focus on patient-centered care, and a commitment to enhancing residents’ quality of life, The Pines stands out as a viable option for families seeking long-term care solutions.
