Overview
Elderwood Assisted Living at Tonawanda, located in Tonawanda, New York, offers a community designed for assisted living with a focus on comfort and care. The facility provides a range of living options, including studio-style, one- and two-bedroom apartments, as well as private and semi-private rooms. Residents can personalize their living spaces with personal items and enjoy amenities such as weekly housekeeping and scheduled transportation services.
Services & Support
Elderwood Assisted Living at Tonawanda is equipped to assist residents with daily activities, with staff available 24/7 to ensure a safe and supportive environment. The community also provides access to on-site physicians, therapy, and basic lab services, enhancing the care available to residents.
Living Options & Amenities
The facility features 111 rooms, offering both private and semi-private accommodations. Each room includes individual heating and a call system for emergencies. Residents benefit from a family-like atmosphere, with opportunities to engage in social events and wellness programs.
Dining & Activities
Residents at Elderwood can participate in various activities designed to promote engagement and well-being. The community organizes social events and educational programs, fostering a vibrant lifestyle for those living there.
Room for Improvement
Feedback from residents indicates concerns regarding communication among staff, with reports of inconsistent responses to inquiries. Additionally, issues such as staff turnover, inadequate training, and poor morale have been highlighted. Some residents have expressed dissatisfaction with the facility’s handling of care and reported instances of neglect. Addressing these areas may enhance the overall experience for residents and their families.
Summary
Elderwood Assisted Living at Tonawanda aims to provide a comfortable and supportive environment for its residents. While the facility offers various living options and amenities, feedback suggests that improvements in staff communication and training could significantly enhance the quality of care. Families considering this community are encouraged to weigh these factors in their decision-making process.