Overview
Maxim Healthcare Syracuse, NY Regional Office, located in Syracuse, New York, has been providing home healthcare services for over 35 years. Their mission focuses on enhancing the quality of life for individuals in the community through compassionate care. The services offered range from private duty nursing to personal and behavioral care, aiming to empower individuals with both chronic and acute conditions to live with dignity and independence.
Services & Support
The Syracuse office provides a variety of home healthcare services tailored to meet the needs of individuals and families. Their offerings include private duty nursing, personal care, and behavioral support. The staff is dedicated to delivering care that fosters independence and dignity for clients.
Care Approach & Staff
Maxim Healthcare emphasizes a compassionate approach in their care delivery. Many reviews highlight the empathy and support provided by some staff members, particularly when assisting families through the employment process. However, there are also reports of unprofessional behavior from certain staff, which has raised concerns about the overall care environment.
Who They Serve
The services at Maxim Healthcare are designed for individuals with varying health needs, including those with chronic and acute conditions. Their goal is to support clients in maintaining their independence and improving their quality of life.
What Families Say
Feedback from families is mixed. While some have praised the kindness and helpfulness of specific staff members, others have reported significant issues, including unprofessional behavior and communication problems. Some families expressed frustration over payroll delays and a lack of accountability, indicating that these issues have impacted their trust in the organization.
Room for Improvement
Several reviews point to a need for improvement in communication and professionalism among staff. Issues related to payroll delays and unresponsive support have been highlighted, suggesting that the organization may benefit from addressing these operational challenges to enhance the overall experience for both employees and clients.
Summary
Maxim Healthcare Syracuse, NY Regional Office offers a range of home healthcare services with a focus on compassionate care. While some families appreciate the support provided by specific staff members, there are notable concerns regarding communication and professionalism that the organization may need to address to improve trust and satisfaction among clients and their families.
