Overview
Sedgwick Heights, located in Syracuse, New York, provides a safe and supportive environment for older adults, promoting their independent spirit. Nestled in the historic Sedgwick district, this community offers both assisted living and enriched living programs across three floors of fully furnished apartments, including private and companion rooms.
Services & Support
Sedgwick Heights offers a range of services designed to meet the varying needs of its residents. These include personal care assistance, medication monitoring, and access to nursing care 24 hours a day. The community also provides emergency response systems, scheduled reassurance checks, and case management services, ensuring that residents receive the support they need.
Care Approach & Staff
The staff at Sedgwick Heights are described as compassionate and hardworking, with many having worked there for years. The community fosters a caring atmosphere, where staff members strive to enrich the lives of residents. A Residents Council plays an active role in organizing activities and ensuring that residents feel at home.
Who They Serve
Sedgwick Heights serves older adults who require assistance with daily living activities but wish to maintain their independence. The community is designed to accommodate both assisted living and independent living needs, allowing couples or individuals to remain together as their care requirements evolve.
Living Options & Amenities
Residents at Sedgwick Heights have access to various living options, including fully furnished private and companion rooms. Amenities include community dining, small lounges, an outdoor gazebo and courtyard, and on-site spiritual services. The community also offers salon and barbershop services, along with scheduled transportation for medical appointments.
Dining & Activities
Sedgwick Heights provides three meals a day in a communal dining room, promoting social interaction among residents. The activities team organizes various programs to engage residents and enhance their quality of life, creating a vibrant community atmosphere.
What Families Say
Families express gratitude for the care provided at Sedgwick Heights, particularly appreciating the ability for loved ones to stay together. While some reviews highlight challenges such as cleanliness and staff attentiveness, many families recognize the efforts being made to improve the facility and support its residents.
Room for Improvement
Some reviews note issues with cleanliness and staff responsiveness, indicating areas where the facility may need to enhance its services to better meet resident needs.
Summary
Sedgwick Heights offers a supportive and community-oriented environment for older adults in Syracuse, New York. With a focus on maintaining independence while providing necessary care, the facility strives to create a homelike atmosphere where residents can thrive. Families are encouraged to remain engaged and advocate for their loved ones to ensure a positive experience.
