Overview
New Broadview Manor, located in Staten Island, New York, is a beautiful 200-bed assisted living facility that offers a family-like environment and a range of onsite care services. Situated just steps away from the beach, residents can enjoy ocean views while receiving individualized care tailored to their specific needs. The facility is committed to ensuring that residents feel safe, independent, and active, particularly when living at home is no longer an option.
Services & Support
New Broadview Manor provides a wide range of services, including assisted living and home health support. The facility features an excellent recreational program that integrates sensory play and encourages social interaction among residents. Daily activities are designed to promote autonomy and foster a sense of community, helping residents engage and thrive in their environment.
Care Approach & Staff
The staff at New Broadview Manor are noted for their caring and professional demeanor. Many residents and families have expressed appreciation for the administration team, highlighting their commitment to meeting residents’ needs with kindness and respect. The environment is described as warm and welcoming, with staff treating residents like family. However, there are some concerns regarding communication and responsiveness from management, particularly related to follow-up on inquiries and paperwork.
Living Options & Amenities
Residents of New Broadview Manor enjoy beautiful rooms with views overlooking the beach. The facility has been recently renovated to create a more homey atmosphere, and amenities include a front yard gazebo and a back yard area with tables and umbrellas, providing spaces for relaxation and socialization.
What Families Say
Reviews of New Broadview Manor reflect a mix of positive and negative experiences. Many families commend the staff for their dedication and the engaging recreational programs available. Residents appreciate the clean and cheerful environment, as well as the beautiful views. However, some families express concerns about management’s communication and responsiveness, indicating that there have been issues with follow-up and support during critical times.
Room for Improvement
While many aspects of New Broadview Manor receive high praise, there are areas noted for improvement. Some families have reported difficulties in reaching management and receiving timely responses to their concerns. Additionally, there have been mentions of staffing challenges that have affected the quality of care and communication, particularly during transitions or emergencies.
Summary
New Broadview Manor offers a supportive and engaging environment for residents in Staten Island, New York. With a focus on individualized care and an array of recreational activities, the facility aims to promote a sense of community among its residents. While the staff is generally well-regarded, families should be aware of potential communication challenges with management. Overall, New Broadview Manor is a viable option for those seeking assisted living with a focus on quality care and a vibrant community atmosphere.
