Overview
Aurora House of Western Monroe County, located in Spencerport, New York, is a two-bed comfort care home specializing in hospice care for individuals with a prognosis of less than three months. The facility emphasizes compassionate, dignified care for residents during their final days, allowing families to focus on spending quality time with their loved ones.
Services & Support
Aurora House provides a range of services designed to support both residents and their families through the end-of-life process. The care team, in collaboration with a Home Care Hospice Agency and the resident’s physician, offers personalized support that addresses not only medical needs but also emotional and social aspects. This includes activities such as playing games with family members, arranging visits from pets, and facilitating communication with friends and relatives.
Care Approach & Staff
The staff at Aurora House is dedicated to creating a warm and inviting environment for residents. Reviewers consistently highlight the compassion and understanding exhibited by the caregivers, noting that the team provides not only physical care but also emotional support. Families appreciate the staff’s ability to comfort both residents and their loved ones during difficult times, ensuring that each individual feels valued and cared for.
Who They Serve
Aurora House serves individuals at the end of life, often welcoming residents who have transitioned from home care or hospitals. The facility aims to provide a homelike atmosphere where families can reconnect and share meaningful moments together, free from the burdens of caregiving.
Living Options & Amenities
The two-bed setup at Aurora House allows for an intimate and personalized experience for residents. The environment is designed to promote peace and comfort, making it easier for families to spend quality time with their loved ones in a supportive setting.
What Families Say
Families express deep gratitude for the care provided at Aurora House. Many reviews emphasize the staff’s kindness and attentiveness, with one family noting that their loved one felt lucky to be in such a caring environment. The facility is described as a place where compassion is paramount, making the end-of-life experience more manageable for both residents and their families.
Room for Improvement
No significant areas for improvement were noted in the reviews provided. Families generally report high satisfaction with the care and support received at Aurora House.
Summary
Aurora House of Western Monroe County stands out for its compassionate approach to hospice care in Spencerport, New York. By focusing on both the physical and emotional needs of residents and their families, the facility fosters a supportive environment during one of life’s most challenging times. Families appreciate the dedication of the staff and the comfort provided, making Aurora House a respected choice for end-of-life care.