Overview
Bena Home Care Agency, located in South Richmond Hill, New York, is a licensed home care agency that offers a variety of services, including Personal Care Aide (PCA), Home Health Aide (HHA), HHA training, nursing, and CDPAP services. The agency focuses on providing tailored in-home care solutions for seniors and individuals with disabilities throughout the five boroughs of New York City and Nassau County.
Services & Support
Bena Home Care Agency provides a comprehensive range of home health services designed to meet individual needs. Their offerings include skilled nursing care, personal care services, and caregiver training programs. They also facilitate the Consumer Directed Personal Assistance Program (CDPAP), allowing clients to hire friends or family members as caregivers, with no certification required. For those eligible, both the HHA and CDPAP programs can be accessed at no cost through Medicaid, with assistance available for applying if needed.
Care Approach & Staff
The staff at Bena Home Care Agency is described as knowledgeable, compassionate, and dedicated to the success of their clients. They emphasize creating a supportive environment where caregivers can establish meaningful connections with clients. The agency’s training programs are well-regarded, with instructors noted for their patience and thoroughness in teaching essential skills for home health aides. This commitment to quality education is reflected in the positive experiences shared by students who have completed the training courses.
Who They Serve
Bena Home Care Agency primarily serves seniors and individuals with disabilities who require in-home health care. Their programs are designed to cater to the unique needs of each client, ensuring personalized care plans that promote independence and well-being.
What Families Say
Families and students have expressed high satisfaction with their experiences at Bena Home Care Agency. Many students have praised the training provided, highlighting the knowledgeable instructors and supportive learning environment. Reviews frequently mention the positive impact of the training on their career prospects, with several graduates feeling well-prepared for their roles as home health aides. However, there are some concerns regarding the professionalism of certain staff members, which could be an area for improvement.
Summary
Bena Home Care Agency stands out for its comprehensive home health services and commitment to quality caregiver training. Located in South Richmond Hill, New York, the agency offers a range of programs tailored to meet the needs of seniors and individuals with disabilities. With a focus on compassionate care and a supportive learning environment, Bena Home Care Agency has earned a positive reputation among its clients and students.