Overview
Kingsway Arms Nursing Center, located in Schenectady, New York, is part of the Kingsway Community, a family-operated senior residential community established in 1975. The center is situated on a 25-acre campus and offers a comprehensive continuum of care, including skilled nursing, rehabilitation, assisted living, memory care, independent living, home care, and respite services. The facility aims to provide a supportive and engaging environment for seniors, accommodating various needs and preferences.
Services & Support
Kingsway Arms provides a range of services tailored to meet the diverse needs of seniors. These include skilled nursing care, rehabilitation services, assisted living, memory care for those experiencing cognitive decline, independent living options, and home care. The community also offers respite care for families needing temporary support. The focus on personalized care helps residents maintain their independence while receiving the assistance they require.
Care Approach & Staff
The staff at Kingsway Arms is dedicated to creating an atmosphere of kindness and respect. Family members have noted the thoughtful and caring nature of the staff, particularly in their interactions with residents. While many reviews highlight the positive experiences and the respectful treatment of residents, some concerns have been raised regarding staff engagement and focus during care activities.
Who They Serve
Kingsway Arms serves a wide range of seniors, from those needing skilled nursing and rehabilitation to individuals seeking independent living options. The facility aims to create a welcoming environment where seniors can thrive, regardless of their level of care needs.
Living Options & Amenities
The community offers various living options, including independent living apartments and assisted living facilities. Residents can enjoy a carefree lifestyle with access to numerous amenities and engaging social activities. The environment is designed to foster connections among residents, contributing to a sense of belonging.
Dining & Activities
Dining at Kingsway Arms is noted for its quality, with residents expressing satisfaction with the food provided. The dietary department aims to cater to individual preferences, ensuring that meals are enjoyable and nutritious. Social activities are also a key component of life at Kingsway, promoting engagement and interaction among residents.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at Kingsway Arms. Many have expressed gratitude for the kindness and respect shown by the staff, particularly during difficult times. However, some families have raised concerns about staff attentiveness and the need for better communication, especially regarding support for families during transitions.
Room for Improvement
While many reviews commend the care and atmosphere at Kingsway Arms, there are concerns regarding staff engagement and the management of resources. Some families have noted instances where staff appeared distracted, which impacted the quality of care provided. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Kingsway Arms Nursing Center offers a comprehensive range of services and a supportive environment for seniors in Schenectady, New York. With a focus on respect and kindness, the facility aims to meet the diverse needs of its residents while fostering a sense of community. Although there are areas for improvement, particularly in staff engagement, many families have expressed satisfaction with the care provided and the welcoming atmosphere of the center.
