Overview
Choice Connections New York, located in Schenectady, New York, is a free senior housing advisory service dedicated to assisting families in finding the best-fit senior community for their loved ones. Their mission is to alleviate the stress and time associated with searching for alternative living options, ensuring that each client receives personalized guidance tailored to their unique needs.
Services & Support
Choice Connections offers a comprehensive advisory service that includes a thorough needs assessment to identify suitable living options such as assisted living, independent living, and memory care. The team is well-versed in the local senior housing market and provides valuable resources, including information on Medicaid options and referrals to various facilities. Their support extends beyond the initial placement, with follow-ups to ensure that families and residents are settling in comfortably.
Care Approach & Staff
The staff at Choice Connections is noted for their knowledge, compassion, and expertise. Families have expressed appreciation for the team’s ability to listen carefully and guide them through the complexities of selecting appropriate care options. Advisors like Melonie and Renee are highlighted for their dedication and understanding, making the transition for families smoother during challenging times.
Who They Serve
Choice Connections primarily serves families seeking senior housing solutions for their loved ones, including parents and elderly relatives. Their services are beneficial for individuals requiring various levels of care, from those needing assistance with daily activities to those requiring specialized memory care.
What Families Say
Families consistently commend Choice Connections for their exceptional support and guidance throughout the often overwhelming process of finding senior care. Many reviewers highlight the team’s ability to provide timely assistance and valuable information, which significantly eases the stress associated with such transitions. The compassion shown by the staff has been a recurring theme, with clients expressing gratitude for the personal touch and understanding they received.
Room for Improvement
While many families have had positive experiences, a few reviews mentioned that certain facilities were under new management, indicating that some aspects may still be in flux. This suggests that potential clients should inquire about the current status of any facilities they are considering.
Summary
Choice Connections New York stands out as a trusted resource for families navigating the complexities of senior care placement. Their knowledgeable and compassionate team is committed to helping clients find the right living arrangements that meet individual needs, making the process less daunting and more manageable. With a focus on personalized service, they are well-regarded in the Schenectady area for their dedication to supporting families during this significant transition.
