Overview
Park Nursing Home, located in Rockaway Park, New York, is a 196-bed facility situated near the scenic boardwalk at Rockaway Beach. The facility offers a view of the Atlantic Ocean and provides access to public transportation, including subways and water ferries. Park Nursing Home aims to support residents on their journey toward renewed wellbeing while providing quality healthcare.
Services & Support
The facility offers a range of services, including rehabilitation and social worker support. Residents can enjoy activities such as walks on the boardwalk and barbeques in the spacious backyard. While some families have noted positive interactions with the staff, others have raised concerns about the level of care and attention their loved ones receive.
Care Approach & Staff
The staff at Park Nursing Home is described as friendly and professional by some visitors, fostering a warm environment. However, there have been multiple reports of staff being inattentive, with instances of employees using their phones during work hours. Concerns have also been raised about the adequacy of staffing levels, which may impact the timely administration of medications and care.
Living Options & Amenities
Residents at Park Nursing Home have access to various amenities, including communal areas for socialization and outdoor spaces for activities. However, reviews indicate that the facility may require upgrades, as some areas, including furniture and beds, are reported to be old and in disrepair.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones receive, highlighting the courteousness of the staff and positive experiences during visits, others have voiced serious concerns about sanitation and safety. Reports of strong odors and unsanitary conditions have been noted, with calls for urgent inspections and improvements.
Room for Improvement
Several reviews indicate a need for improvement in cleanliness and overall maintenance of the facility. Issues such as unpleasant odors, outdated furniture, and reports of inadequate staff responsiveness have been highlighted. Families have expressed a desire for more consistent attention to their loved ones’ needs and better communication from the staff.
Summary
Park Nursing Home offers a blend of supportive services and amenities, but it faces challenges in maintaining a consistently high standard of care. While some families appreciate the friendly staff and the location, significant concerns regarding cleanliness and staff attentiveness have been raised. Prospective residents and their families are encouraged to consider these factors when evaluating the facility.
