Overview
Latta Road Nursing Home West, located in Rochester, New York, offers a range of post-acute nursing services in a campus environment. The facility aims to provide personalized care to residents, allowing staff to engage with individuals on a personal level due to its smaller population.
Services & Support
The nursing home provides comprehensive post-acute nursing services, including orthopedic post-surgical restorative care and short-term rehabilitation services. Additionally, social worker support is available to assist families and residents with their needs.
Care Approach & Staff
Reviews indicate that the nursing staff at Latta Road Nursing Home West are dedicated and compassionate, treating residents like family. Many families have expressed appreciation for the care provided by the nurses and aides, highlighting their kindness and attentiveness. However, there are concerns about the management and working conditions for staff, which some reviewers believe have deteriorated over time, impacting overall morale.
Who They Serve
Latta Road Nursing Home West serves adults facing physical and health challenges, including those requiring rehabilitation and long-term care. The facility has been noted for its ability to provide a supportive environment for residents who may struggle with daily activities.
Living Options & Amenities
The facility offers a home-like atmosphere, although some reviews mention that the physical condition of the building could benefit from updates and maintenance. Despite this, many families appreciate the regular meals and care provided to residents.
What Families Say
Feedback from families is mixed. While some commend the quality of care and the dedication of the nursing staff, others express dissatisfaction with the management and overall environment of the facility. A recurring theme is the contrast between the loving care provided by staff and concerns about management’s focus on profit over staff welfare.
Room for Improvement
Several reviews indicate that management practices may need to be addressed, as there are concerns about staff retention and overall morale. Families have noted that a more supportive management approach could enhance the working environment for caregivers, which in turn would benefit the residents.
Summary
Latta Road Nursing Home West in Rochester, NY, offers compassionate care through its skilled nursing staff, despite some challenges related to management and facility maintenance. While many families have had positive experiences with the care provided, there are calls for improvements in management practices to ensure a better environment for both staff and residents.
