Overview
Hamilton Manor Nursing Home, located in Rochester, New York, offers a supportive environment with a focus on rehabilitation and skilled nursing care. The facility prides itself on delivering exceptional care, ensuring the comfort and well-being of its residents. Families have reported positive experiences, noting the dedication and compassion of the staff.
Services & Support
Hamilton Manor provides a range of services including physical therapy, skilled nursing, and social worker support. Residents benefit from personalized care plans tailored to their individual needs, with staff taking the time to engage with each resident. The physical therapy team has received particular praise for their effectiveness in helping residents recover from surgeries and injuries.
Care Approach & Staff
The staff at Hamilton Manor is described as friendly, caring, and attentive. Families have expressed appreciation for the nurses and aides, who not only provide medical care but also engage with residents on a personal level. The social worker plays a vital role in keeping families informed about their loved ones’ progress and well-being, contributing to a supportive atmosphere.
Who They Serve
Hamilton Manor serves seniors who require rehabilitation following surgeries or medical events, such as strokes or falls. The facility accommodates various needs, ensuring that residents receive the appropriate level of care and support during their recovery process.
Levels of Care
The nursing home specializes in skilled nursing and short-term rehabilitation services. This includes orthopedic post-surgical restorative care, allowing residents to regain strength and mobility in a safe environment.
Dining & Activities
Residents at Hamilton Manor have access to a variety of activities and dining options. Families have noted the quality of the food and the opportunities for social interaction during meal times. The facility encourages participation in group activities, fostering a sense of community among residents.
What Families Say
Families have overwhelmingly positive feedback about their experiences at Hamilton Manor. Many express gratitude for the attentive care their loved ones receive, highlighting the friendly demeanor of the staff and the clean, comfortable environment. While some residents noted occasional concerns about food variety, the overall sentiment remains one of appreciation for the care provided.
Room for Improvement
While the majority of reviews are positive, there are mentions of some cosmetic aspects of the facility being dated. Additionally, a few families expressed concerns regarding the senior management’s communication style, suggesting a need for improvement in this area.
Summary
Hamilton Manor Nursing Home stands out for its dedicated staff and comprehensive care approach. With a focus on rehabilitation and skilled nursing, the facility aims to create a nurturing environment where residents can thrive. Families can feel confident knowing their loved ones are receiving quality care and support.
