Overview
Episcopal SeniorLife Communities – Episcopal Church Home, located in Rochester, New York, is a senior care facility that provides a range of services including skilled nursing, hospice, memory care, and rehabilitation. The community is designed to create a welcoming environment where residents can engage in various activities while receiving compassionate care.
Services & Support
The Episcopal Church Home offers a variety of services tailored to meet the needs of its residents. These include skilled nursing care, hospice support, and specialized memory care for those with dementia. The facility emphasizes a holistic approach, encouraging social interaction through activities such as discussion groups, games, live music, and art classes.
Care Approach & Staff
The staff at Episcopal Church Home are described as dedicated and caring, creating strong relationships with residents. Many families have noted the importance of this personal connection, as it enhances the overall care experience. However, there have been mixed reviews regarding staff responsiveness and professionalism, with some families expressing concerns about the quality of care and staff interactions.
Who They Serve
The facility serves a diverse group of seniors, including those in need of skilled nursing, rehabilitation, and memory care. Families have shared experiences of transitioning loved ones into the care of Episcopal Church Home, highlighting both the challenges and supportive environment provided by the staff.
Living Options & Amenities
Residents can choose from various living options, including independent living and skilled nursing facilities. The community features country kitchens on each floor, allowing residents to enjoy meals in a home-like setting, as well as a main dining room that offers restaurant-style dining. Residents also have access to community areas for socializing and entertaining family and friends.
Dining & Activities
Dining options at Episcopal Church Home include meals served in country kitchens and a main dining area. While some reviews praise the variety of activities available, there are concerns regarding the quality of food, with some residents reporting dissatisfaction with meals served.
What Families Say
Families have expressed a range of experiences at Episcopal Church Home. Some have praised the compassionate care their loved ones received, emphasizing the positive relationships formed with staff. However, other families have raised serious concerns about cleanliness, food quality, and staff professionalism, indicating a need for improvement in these areas.
Room for Improvement
Several reviews highlight issues with room conditions and staff responsiveness. Concerns include reports of unclean rooms and inadequate attention to residents’ needs, suggesting that there may be areas for improvement in the overall care experience at the facility.
Summary
Episcopal SeniorLife Communities – Episcopal Church Home provides a range of senior care services in a community-focused environment. While the facility is praised for its compassionate staff and engaging activities, families have noted significant concerns regarding food quality, room conditions, and staff professionalism. Prospective residents and their families may want to consider these factors when evaluating care options.
