Overview
Blossom Health Care Center, located in Rochester, New York, provides a range of senior care services including skilled nursing, memory care, and hospice support. The facility aims to create a welcoming environment for residents, though it has received mixed feedback regarding its overall quality of care and condition.
Services & Support
The center offers various services tailored to meet the needs of seniors, including skilled nursing care, memory care for those with dementia, and hospice services. Social workers are available to assist residents and families, providing support and guidance throughout their stay. While some families appreciate the attentiveness of the staff, others have expressed concerns regarding the level of communication and care provided.
Care Approach & Staff
Staff members at Blossom Health Care Center have been described as friendly, kind, and responsive. Many reviews highlight the dedication of nurses and aides, noting their efforts to provide compassionate care. However, some families have reported dissatisfaction with the overall management and communication within the facility, particularly regarding critical care decisions and responsiveness to resident needs.
Living Options & Amenities
The facility offers a variety of living options designed to cater to the needs of its residents. While some areas of the building are noted as needing updates, many visitors have praised the cleanliness and inviting atmosphere of the center. Residents can participate in various activities, which contribute to a supportive community environment.
What Families Say
Feedback from families is varied. Many commend the staff’s friendliness and the overall cleanliness of the facility. Positive experiences include appreciation for the social activities and the care provided by therapists and dietitians. However, there are significant concerns regarding communication and care for residents, particularly in end-of-life situations. Some families have expressed deep disappointment with the level of support during critical times, which has overshadowed the positive aspects of the facility.
Room for Improvement
There are notable areas for improvement at Blossom Health Care Center. Families have pointed out issues with staff communication, as well as the need for better management practices. Concerns have also been raised about the physical condition of the building and the adequacy of care provided, particularly for residents with complex needs. Addressing these issues could enhance the overall experience for residents and their families.
