Overview
All-American Home Care, located in Rochester, New York, offers home health care services designed to support families in providing care for their loved ones in the comfort of their own homes. The agency has been noted for its commitment to facilitating the hiring of home health aides and ensuring that clients receive the necessary care.
Services & Support
All-American Home Care provides a range of services aimed at assisting families with in-home care needs. Their aides are described as compassionate and dedicated, often engaging clients in meaningful activities that promote both physical and mental well-being. Families have expressed gratitude for the support they received in navigating the complexities of home care.
Care Approach & Staff
The agency’s staff, including coordinators, are frequently recognized for their professionalism and support. One coordinator has been highlighted for her continuous assistance, helping families find suitable aides and addressing any concerns that arise. This level of engagement has been essential for families, particularly during challenging times.
Who They Serve
All-American Home Care serves a variety of clients, including those with conditions such as dementia and Parkinson’s Disease. Families have shared experiences of how the agency’s services have allowed their loved ones to remain at home, maintaining dignity and comfort during their later years.
Service Area
The agency operates primarily in Rochester, New York, providing home health care services to families in this region.
Scheduling & Availability
Some families have reported challenges with scheduling and responsiveness from the agency. There have been mentions of difficulties in reaching out for assistance and delays in communication, which have caused frustration for clients needing timely support.
What Families Say
Reviews of All-American Home Care are mixed. Many families express deep appreciation for the care provided by the aides, noting their compassion and the positive impact on their loved ones’ lives. However, there are also concerns regarding communication and support from the agency, particularly in urgent situations. Some families have experienced issues with scheduling and responsiveness, which has led to feelings of stress and dissatisfaction.
Room for Improvement
While many families have had positive experiences with the care provided, there are notable concerns regarding communication and scheduling. Some clients have reported difficulties in contacting the agency and receiving timely assistance, which has been a source of frustration. Addressing these issues could enhance the overall experience for families relying on All-American Home Care.
Summary
All-American Home Care in Rochester, New York, offers essential home health care services that have positively impacted many families. While the compassionate care provided by aides is frequently praised, there are areas for improvement in communication and responsiveness that could further enhance the agency’s support for families in need.
