Overview
Aliah Home Care – Fiscal Intermediary for CDPAP, located in Rochester, New York, is a home care agency dedicated to providing personalized care and support to individuals in the comfort of their own homes. With a strong reputation for their Consumer Directed Personal Assistance Program (CDPAP), Aliah aims to deliver exceptional attention and practical support tailored to the needs of each client.
Services & Support
Aliah Home Care specializes in the CDPAP program, which allows clients to hire caregivers of their choice, including family members, to assist with daily activities. Families have reported that Aliah makes the onboarding process straightforward, with representatives coming directly to their homes to explain services and assist with paperwork. The agency is noted for its comprehensive support in navigating Medicaid and insurance eligibility, ensuring clients receive the care they require.
Care Approach & Staff
The staff at Aliah Home Care are frequently described as caring, professional, and knowledgeable. Clients appreciate the personal touch, with many reviews highlighting the team’s willingness to go above and beyond to ensure that individuals receive the necessary support. Families have commented on the employees’ dedication to creating a comfortable and respectful environment, which fosters trust and satisfaction.
Who They Serve
Aliah Home Care serves a diverse clientele, including individuals who require assistance with daily living activities and those seeking to manage their care through the CDPAP program. The agency has been praised for its ability to address the unique needs of each client, making them feel valued and respected throughout the care process.
Service Area
Based in Rochester, New York, Aliah Home Care primarily serves the surrounding areas, focusing on providing accessible and personalized home care solutions to local families.
Scheduling & Availability
Families have noted the responsiveness of Aliah Home Care, with many reviews mentioning quick service and efficient scheduling. The agency’s commitment to being accessible ensures that clients can receive assistance when they need it most.
Insurance & Billing
Aliah Home Care assists families with navigating Medicaid and insurance processes, which has been a significant relief for many clients. The agency is recognized for its transparency and clarity regarding billing and payment procedures.
Accessibility & Languages
Aliah Home Care emphasizes inclusivity, offering services in multiple languages to cater to a diverse clientele. Families have appreciated the ability to communicate effectively with staff, enhancing the overall care experience.
What Families Say
Reviews consistently highlight the exceptional service provided by Aliah Home Care. Many families express gratitude for the staff’s professionalism and support, often noting that the agency has made a positive impact on their loved ones’ lives. Clients frequently recommend Aliah for its reliability and commitment to quality care.
Room for Improvement
While the majority of feedback is overwhelmingly positive, some families have expressed a desire for even more streamlined processes and clearer communication regarding certain aspects of service delivery. Addressing these concerns could further enhance the client experience.
Summary
Aliah Home Care – Fiscal Intermediary for CDPAP stands out in Rochester, New York, for its dedicated approach to home care. With a strong focus on personalized support, a knowledgeable staff, and a commitment to client satisfaction, Aliah is well-regarded by families seeking quality care for their loved ones.
