Overview
The Village at Mill Landing, located in Rochester, New York, offers high-quality assisted living and memory care services. This community is designed to provide a supportive environment where residents can thrive, knowing their needs are met by a dedicated and well-trained staff. The Village at Mill Landing emphasizes a caring approach, ensuring that each resident feels valued and respected.
Services & Support
The Village at Mill Landing provides a range of services including assisted living and memory care. Residents benefit from personalized care plans that cater to their unique needs. The community is also pet-friendly, allowing residents to bring their furry companions along. The staff is noted for their professionalism and compassion, with many families expressing gratitude for the attentive care provided.
Living Options & Amenities
The community features spacious studio, one-bedroom, and two-bedroom apartments, all equipped with kitchenettes. Residents can enjoy a variety of amenities, including well-maintained grounds, a full-service restaurant serving homemade comfort food, and a bistro for quick snacks and beverages. The environment is designed to be inviting and modern, contributing to a sense of home for residents.
Dining & Activities
Dining at The Village at Mill Landing focuses on providing nutritious meals that do not compromise on taste. Residents can enjoy homemade meals in a full-service restaurant setting or opt for room service. The community also offers a variety of activities, although some residents have noted that certain activities may feel less engaging. Overall, the staff strives to create a lively and enjoyable atmosphere for residents.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at The Village at Mill Landing. Many commend the staff for their kindness and attentiveness, highlighting the beautiful and clean environment. However, there have been some concerns regarding communication and management responsiveness, particularly in instances where residents faced sudden changes in care needs. Despite these concerns, many families express overall satisfaction with the quality of care and the community atmosphere.
Room for Improvement
While many families praise the staff and environment, some reviews indicate a need for improved communication from management regarding care transitions and resident needs. Instances of abrupt changes in care plans without adequate discussion have been noted, suggesting that enhancing transparency and follow-through could benefit the overall experience for residents and their families.
Summary
The Village at Mill Landing is a well-regarded senior living community in Rochester, New York, offering a blend of assisted living and memory care services. With a focus on compassionate care, modern amenities, and a supportive environment, many families find it to be a suitable choice for their loved ones. While there are areas for improvement in communication and management responsiveness, the overall commitment to resident well-being remains a strong point of this community.
